Summary
Overview
Work History
Education
Skills
Software
Hobbies; I like to exercise and reading in break time.
Timeline
Generic

Guillermo Espinosa Najera

Administration Manager
Mexico

Summary

I offer to analize evaluate and implement administrative processes to carr out administrative activities with quality and productivity. Planning and coordination of the office services and administrative procedures. Assist in the preparation and control of the budget controls.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Procurement Assistant

AMAZON MEXICO, S. de R.L. DE C.V.
Mexico State
05.2023 - Current
  • Assisted in evaluating and analyzing offers received from suppliers and service providers.
  • Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs and services.
  • Participated in committee meetings, prepared minutes and submitted to leadership for approval.
  • Built and maintained professional relationships with clients and co-workers.
  • Monitored payments by closely comparing purchase orders and contracts to delivered services and inputs.

· Coordination of efforts among associates to maintain the safety of personnel with zero accidents on a monthly basis, through constant training.

· Complete execution of the procedures to maintain the quality of the service, within the assigned tasks, due to the fact that I trained the assigned personnel.

· I was able to integrate the teams of associates to elevate the customer experience with on-time deliveries and the constant coordination of the efforts of each procedure in order to increase productivity, after a constant analysis for its improvement.

· Coordination of efforts among associates to maintain the safety of personnel with zero accidents on a monthly basis, through constant training.

· Complete execution of the procedures to maintain the quality of the service, within the assigned tasks, due to the fact that I trained the assigned personnel.

· I was able to integrate the teams of associates to elevate the customer experience with on-time deliveries and the constant coordination of the efforts of each procedure in order to increase productivity, after a constant analysis for its improvement.

Logistics and Customer Service

AMAZON MEXICO, S. de R.L. DE C.V.
México
11.2021 - 05.2023

· Coordination of efforts among associates to maintain the safety of personnel with zero accidents on a monthly basis, through constant training.

· Complete execution of the procedures to maintain the quality of the service, within the assigned tasks, due to the fact that I trained the assigned personnel.

· I was able to integrate the teams of associates to elevate the customer experience with on-time deliveries and the constant coordination of the efforts of each procedure in order to increase productivity, after a constant analysis for its improvement.

· Diagnosed the lack of return on investment in the acquisition of new equipment, due to lack of procedures and timely monitoring of purchases and the warehouse to meet annual budgets. • Diagnosed the lack of return on investment in the acquisition of new equipment, due to lack of procedures and timely monitoring of purchases and the warehouse to meet annual budgets.

Administration Manager

INNOVA FACILITY SERVICES, S.A.P.I. DE C.V
Mexico State
11.2011 - 11.2021

● I analyzed the administrative procedures, to align the functional areas of the company, to achieve a better customer service.

● I achieved a 60% increase in sales through the change in the administrative sales process.

● I generated an increase of 10 to 35% as profit margin for sales made

● I developed a relationship with clients to retain them for the long term.

  • Review, evaluate and implement new administrative procedures
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Carry out administrative activities of establishment.
  • Oversee and co-ordinate office administrative procedures

Education

BBA - Administration

Universidad Nacional Autónoma De México (UNAM)
México City
07.1985 - 07.1990

Skills

Administrative processes

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Software

Microsoft Office

Hobbies; I like to exercise and reading in break time.

I like to do swimming and jogging as exercise as well as reading Entrepreneur topics during my break time.

Timeline

Procurement Assistant

AMAZON MEXICO, S. de R.L. DE C.V.
05.2023 - Current

Logistics and Customer Service

AMAZON MEXICO, S. de R.L. DE C.V.
11.2021 - 05.2023

Administration Manager

INNOVA FACILITY SERVICES, S.A.P.I. DE C.V
11.2011 - 11.2021

BBA - Administration

Universidad Nacional Autónoma De México (UNAM)
07.1985 - 07.1990
Guillermo Espinosa NajeraAdministration Manager