Guliia Mukhtarova
Instructional Designer | E-learning Expert
Guadalajara, Jal,Jalisco
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
International Relations Coordinator
Craft Avia Center
Guadalajara
11.2020 - 09.2021
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
English as a Second Language (ESL) Teacher
Independent Teacher
Kazan
09.2013 - 11.2018
- Developed activities and integrated technology to diversify instruction.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Attended workshops to learn about student motivation and engaging learning activities.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Maintained complete student records with accurate grades and attendance information.
- Employed variety of assessment tools and strategies to improve instruction methods.
- Balanced instruction, demonstration and personal work time for optimal student learning.
Education
High School Diploma -
Kazan Federal University
Kazan, Russia 09.2013 - 07.2018
Netology
Online 09.2020 - 01.2023
Skills
Documentation and control
undefinedTimeline
International Relations Coordinator
Craft Avia Center
11.2020 - 09.2021
Netology
09.2020 - 01.2023
English as a Second Language (ESL) Teacher
Independent Teacher
09.2013 - 11.2018
High School Diploma -
Kazan Federal University
09.2013 - 07.2018
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