Gustavo Mendoza Lara
Ensenada, Baja California
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
4
4
years of professional experience
Work History
Public Area Attendant
Royal Caribbean International
02.2020 - Current
- Guarantee a hosting experience of the highest quality through personalized attention to customers.
- Help the guests to solve its inquires and concerns onboard the vessels.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
Education
Bachelor of Administrative Studies - Marketing Research
Universidad Santander Puebla
San Andres Cholula, Puebla, México02.2024
Skills
- Active Listening
- Community Relations
- Cash Handling
- Inbound Customer Calls
- Follow-Up Skills
- Analytical Thinking
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Public Area Attendant
Royal Caribbean International
02.2020 - Current
Bachelor of Administrative Studies - Marketing Research
Universidad Santander Puebla
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