Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Haner Pineda Diaz

Haner Pineda Diaz

Morelia

Summary

I bring a robust skill set to the table, showcasing strengths in supervision, Microsoft Word proficiency, troubleshooting, conflict resolution, effective verbal and written communication, public speaking, relationship building, excellent telephone etiquette, a friendly and positive attitude, sound decision-making, top-notch customer service, analytical and critical thinking abilities, strong time management, unwavering dependability and responsibility, as well as exceptional organizational skills.

Overview

10
10
years of professional experience

Work History

Special Negotiations, Collection Department

Grupo Posadas SA De CV
Morelia
08.2018 - 08.2023

• Special Negotiations Executive, in charge of ensuring and optimizing the recovery of contracts for the various vacation clubs membership of Grupo Posadas, plays a fundamental role in the management and maintenance of strategic business relationships. This involves continuous review of existing contracts, identifying areas for improvement, and implementing strategies to maximize profitability and customer satisfaction.

• Works closely with legal and financial teams to ensure contractual compliance and the economic viability of each agreement. Additionally, they proactively seek renegotiation opportunities that can benefit both parties, ensuring that terms are fair and aligned with Grupo Posadas' objectives.

• Optimizing contract recovery also involves effective management of potential disputes or challenges, using conflict resolution skills to maintain strong relationships with business partners. The ability to analyze financial data and market trends is essential for making informed decisions that contribute to the sustainable growth of Grupo Posadas' vacation clubs.

•In summary, the position was not only focuses on ensuring the continuity of contracts but overseeing the monthly payment process to uphold their vacation club membership and actively works on improving there overall experience to ensure a mutually beneficial long-term partnership.

Education

Macarthur High School
4400 Aldine Mail Rte Rd, Houston, TX 77039, United

Skills

  • Supervision
  • Microsoft Word
  • Troubleshooting
  • Conflict Resolution
  • Verbal Communication
  • Public Speaking
  • Written Communication
  • Relationship Building
  • Good Telephone Etiquette
  • Friendly, Positive Attitude
  • Decision-Making
  • Customer Service
  • Analytical Thinking
  • Critical Thinking
  • Time Management
  • Dependable and Responsible
  • Organizational Skills
  • Networking
  • Project Planning

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Special Negotiations, Collection Department

Grupo Posadas SA De CV
08.2018 - 08.2023

Macarthur High School
Haner Pineda Diaz