Haydee Beltran
San Diego
Summary
Experienced security professional specializing in incident reporting and conflict de-escalation. Enhanced safety protocols and mitigated security risks through vigilant surveillance and effective communication. Focused on maintaining a secure environment while providing exceptional customer service and building positive relationships.
Overview
32
32
years of professional experience
Work History
Custodian
Aramark
San Diego, Petco Park
03.2025 - Current
- Ensured cleanliness and organization in designated areas to uphold safety and hygiene standards.
- Operated industrial cleaning equipment to maintain facility standards and support operational efficiency.
- Supported waste management processes to enhance environmentally responsible practices.
- Conducted regular inspections of facilities to identify and address maintenance needs promptly.
Security Officer
Mohegan Sun & Casino
CT , Connecticut
03.2010 - 02.2012
- Conducted regular patrols to identify security risks, ensuring prompt response to emergencies.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded promptly to alarms and incidents, documenting actions taken for review.
- Collaborated with law enforcement during incidents to maintain public safety.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Maintained detailed incident reports for management review, facilitating operational improvements.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Reported suspicious activities and persons to law enforcement.
- Executed efficient emergency procedures, collaborating with local law enforcement to enhance incident response times.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidents.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents and documented findings.
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors and windows to confirm security integrity of premises., windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Cleaning Crew Supervisor
Cinderellas
CT, Connecticut
07.2008 - 01.2010
- Managed daily cleaning operations to ensure optimal cleanliness and safety standards.
- Trained new staff on efficient cleaning methods and compliance with safety protocols.
- Created cleaning schedules to enhance workflow and allocate resources effectively.
- Created cleaning schedules to enhance workflow and allocate resources effectively.
Correctional Officer
Administración Institucional Juvenil
Ponce, PR
05.1994 - 09.2001
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety within correctional environment.
- Responded promptly to emergency situations, implementing protocols to mitigate risks.
- Assisted in rehabilitative programs, fostering positive inmate interactions and supporting behavioral change.
- Documented incidents and prepared reports to maintain accurate records of activities.
- Collaborated with law enforcement and support staff to enhance operational efficiency.
- Led initiatives aimed at improving inmate morale and reducing recidivism rates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases and written logs.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented emergency response plans during crises, effectively minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted inmate transfers, ensuring strict adherence to security protocols while maintaining order and control.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Monitored inmate behavior to identify potential issues. Monitored behaviors Monitored behaviors of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Bolstered team morale and cooperation through effective leadership and communication.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Implemented innovative inmate management techniques, leading to a decrease in disciplinary incidents.
- Ensured security of facility perimeter by conducting routine patrols.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Streamlined inmate check-in and processing, increasing efficiency.
- Enhanced staff training programs, leading to improved operational standards.
- Contributed to policy development, ensuring alignment with best practices in corrections management.
- Supported reentry programs that prepared inmates for successful integration into society.
- Enhanced facility safety by conducting regular and thorough cell inspection.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Conducted regular rounds throughout the facility to maintain security. at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to inquiries from inmates and other members of the public.
- Received and inspected mail, property, and funds from visitors on behalf of designated individuals.
- Coordinated with other law enforcement personnel to exchange information.
- Restraint juvenile inmates when disturbances required physical intervention.
Education
GED -
Ramey Job Corps
Aguadilla, PRNo Degree -
Correctional Academy
San Juan, PRSkills
- Punctuality
- Patrol operations
- Premises patrol
- Comprehensive patrol
- Surveillance
- Stationary surveillance
- Crime prevention methods operation
- Personnel screening
- Visitor management
- Incident reporting
- Report writing
- Emergency evacuation procedures
- Workplace violence prevention
- Access control
- Threat management
- General security
- Security protocols
- Shift work experience
- Lockdown coordination
- Detail-oriented
- Reliable
- Report writing
- Work ethic
- High level of integrity
- Complex problem solving
- Conflict de-escalation
- Relationship management
- Bilingual communication
- Superior customer service
- Communication skills
- Patrolling
- Dispatch
- Security operations experience
- Identification verification
- Access badge distribution
- Reliability
- Punctuality
- Security protocols
- Identification verification
- Patrol techniques
- Security operations experience
Languages
Spanish
First Language
English
Upper Intermediate
B2
Timeline
Custodian
Aramark
03.2025 - Current
Security Officer
Mohegan Sun & Casino
03.2010 - 02.2012
Cleaning Crew Supervisor
Cinderellas
07.2008 - 01.2010
Correctional Officer
Administración Institucional Juvenil
05.1994 - 09.2001
GED -
Ramey Job Corps
No Degree -
Correctional Academy