Héctor González
Restaurant Manager
Vancouver
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Restaurant Manager
Cancun Sabor Mexicano
Berkeley
01.2022 - 09.2022
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Led and directed team members on effective methods, operations and procedures.
- Prepared for and executed new menu implementations.
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Set employee schedules, delegated work and monitored food quality and service performance.
Restaurant Owner
Hamburguesería La Esquina Ruda
León
04.2014 - 09.2021
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Recruited, hired and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 25 employees.
- Managed payroll, daily deposits and cost controls.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Purchased food and cultivated strong vendor relationships.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Bar Owner
Bronson Bar
Leon
05.2019 - 07.2020
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Employed prompt decision-making and in-depth research to resolve issues.
Waiter
Lizarran Casa de Pinchos
New York City
05.2010 - 04.2011
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Met with chef to review daily specials and menu changes.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
BBA - Digital Design
Universidad Iberoamericana
León, Guanajuato, México 08.2009 - 05.2014
MBA - Business Administration
Universidad Latinoamericana
Ciudad De México 01.2019 - 08.2020
Skills
Business operations expertise
Timeline
Restaurant Manager
Cancun Sabor Mexicano
01.2022 - 09.2022
Bar Owner
Bronson Bar
05.2019 - 07.2020
MBA - Business Administration
Universidad Latinoamericana
01.2019 - 08.2020
Restaurant Owner
Hamburguesería La Esquina Ruda
04.2014 - 09.2021
Waiter
Lizarran Casa de Pinchos
05.2010 - 04.2011
BBA - Digital Design
Universidad Iberoamericana
08.2009 - 05.2014
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