Hi, I’m
Heather Hall
Katy
Summary
Results-driven candidate with over 10 years of progressive project management, administrative, customer service, and supervisory experience. Highly adaptable to new or complex challenges, and adept at analyzing and managing data.
Overview
12
years of professional experience
9
years of post-secondary education
Work History
Houston Brain CenterKaty, TX
Neurofeedback Technician
02.2023 - 09.2023
Job overview
- Gathered, charted, and analyzed patient data and discussed key points with lead clinician for up to 8 clients per day
- Educated patients about qEEG and neurofeedback training procedures, answered questions, and provided comfort throughout training protocols
Skyline Volleyball AcademyKaty, TX
Assistant Volleyball Coach
11.2022 - 06.2023
Job overview
- Provided general support and assisted head coach with coordination of activities including practices, motivating athletes, and teaching progressive skills
- Evaluated individual knowledge, skills, and strengths for 11 athletes, and assigned team positions to maximize talent areas.
International Trip Planning Services, LLCHouston, TX
Flight Operations Specialist
02.2021 - 06.2021
Job overview
- Administered client consultations, built and maintained relations with clients and external agency vendors for FAR Part 91/121/135 operations
- Demonstrated complete knowledge of various Windows based computer applications, including Microsoft Office Suite and other databases.
Collins AerospaceHouston, TX
International Trip Operations Coordinator
04.2019 - 07.2020
Job overview
- Executed client consultations and harmonized complex international trip service requests from beginning to end
- Developed training curriculum for international trip servicing team consisting of 30 personnel.
United States Air ForceVarious Locations
Airfield Management (Progressive Role)
03.2012 - 07.2018
Job overview
- Developed, administered, and adapted instructional materials for Airfield Driving Program, unit personnel, and host-nation counterparts by ensuring proper documentation, identifying, and correcting discrepancies, securing confidential records, and completing both academic and professional performance metrics
- Instructed sexual assault and suicide prevention training classes that included 50+ personnel per class, for over 4,000 base assigned personnel.
Education
University of Houston - VictoriaKaty, TX
Bachelor of Applied Arts & Sciences from Psychology
06.2020 - 06.2023
University Overview
- Relevant Coursework: Professional Speaking, Professional Writing, Principles of Marketing, Legal Environment of Business, Intercultural Communications, Technology & Problem Solving
- 3.9 GPA
Community College of The Air Force (CCAF)Montgomery, AL
Associate of Applied Science from Aviation Management
03.2012 - 05.2018
University Overview
- 3.8 GPA
Skills
Time ManagementProblem Solving
Attention to Detail
Customer Service
Interdepartmental Coordination
Strategic Planning
Program Support
Administrative Skills
Certification Training
- Supervisor of Airfield Management Operations, 08/2017, Dyess AFB, TX, United States
- Supervisor of Airfield Management Training, 08/2017, Dyess AFB, TX, United States
- Air Advisor, 08/2017, Joint Base McGuire-Dix-Lakehurst, NJ, United States
- Sexual Assault/Suicide Prevention Training Instructor, 01/2017, Dyess AFB, TX, United States
- Airman Leadership School, 04/2016, Misawa AB, Japan
Timeline
Neurofeedback Technician
Houston Brain Center
02.2023 - 09.2023
Assistant Volleyball Coach
Skyline Volleyball Academy
11.2022 - 06.2023
Flight Operations Specialist
International Trip Planning Services, LLC
02.2021 - 06.2021
University of Houston - Victoria
Bachelor of Applied Arts & Sciences from Psychology
06.2020 - 06.2023
International Trip Operations Coordinator
Collins Aerospace
04.2019 - 07.2020
Community College of The Air Force (CCAF)
Associate of Applied Science from Aviation Management
03.2012 - 05.2018
Airfield Management (Progressive Role)
United States Air Force
03.2012 - 07.2018