Hector
Canoga Park,CHH
Summary
Developed strong communication and teamwork skills in a fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to apply and improve these skills simultaneously, leveraging these skills to contribute effectively to a new team and environment.
Developing Strong Interpersonal skills with coworkers and customers to find stronger and effective ways of getting tasks done, while having good relationships with customers to keep business flowing.
Overview
3
3
years of professional experience
Work History
Crew Member
Shake Shack
10.2025 - 11.2025
- Operated kitchen equipment and maintained cleanliness standards.
- Monitored inventory levels and restocked supplies as needed.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members in achieving goals.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Crew Member
Little Caesers Pizza
06.2022 - 12.2024
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team to ensure timely order fulfillment.
- Assisted in training new crew members on operational procedures.
- Handled cash transactions accurately, promoting financial accountability.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Participated in promotional events to enhance customer engagement.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Cashier
Teriyaki Madness
07.2023 - 08.2023
- Assisted in maintaining cleanliness and organization of front counter and dining area.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Arts - Arts
Los Angeles Pierce College
Woodland Hills06-2026
High School Diploma -
Chatsworth Charter High School
Chatsworth California06-2023
Skills
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Self-discipline
- Flexible schedule
- Integrity and honesty
- Heavy lifting
- Performance improvement
Timeline
Crew Member
Shake Shack
10.2025 - 11.2025
Cashier
Teriyaki Madness
07.2023 - 08.2023
Crew Member
Little Caesers Pizza
06.2022 - 12.2024
Associate of Arts - Arts
Los Angeles Pierce College
High School Diploma -
Chatsworth Charter High School