HECTOR RODRIGUEZ IBARRA

• Worked as logistics Analyst agent for 3 years, Operations Supervisor for 2 years and Operation Manager for 2 years that provide logistic services to the Automotive Industry worldwide.

My Responsibilities:

• The creation or improvement of operational processes and training for new members, Perform quality checks and control of KPIs in the department.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

• Buyer in charge of planning and supplying direct production materials, as well as non-direct materials.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Maintained complete documentation and records of all purchasing activities.
• Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.

• Buyer in charge of planning and supplying non-direct materials in time.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.

• Supply Planner for General Electric, responsible for tracking critical and non-critical material for special projects, that the company was involved, our goal was to meet the deadlines or deadlines assigned by GE Corporate material trackers base in the US at a meeting that occurred each week.
• Addressed any discrepancies between received items and purchase orders promptly, minimizing potential disruptions to production schedules.
• Improved order accuracy with meticulous tracking and monitoring of purchase orders, delivery schedules, and invoices.