Summary
Overview
Work History
Education
Skills
Timeline
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HECTOR TERAN

MECHATRONIC ENGINEER
CHIHUAHUA

Summary

Energetic Field Service Engineer with one-year background performing P&P and conveyors repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work History

Field Service Engineer

Quiptech Mexico
Chihuahua
08.2022 - Current

Installation of all the SMT and TH equipment in line, keeping the machines working well since phone support, videocall or onsite support. Training for technicians and operators for a correct operation, also machines preventive and corrective maintenance.


Usual contact with Singapore and Chinese engineers for support when machines have big issues.


  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Managed administrative tasks such as maintaining customer service logs and internal service records.
  • Applied systems analysis techniques to assess and resolve complex issues for clients and end users.
  • Installed and repaired Facc Autoplacement machine, Getech Router machine and Hayawin conveyors equipment on clients' premises. Debugging, programming, diagnosis, service reports, activities schedule
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Repaired and calibrated systems and equipment post-installation.
  • Trained personnel to align objectives, strengthen competencies and standardize operations.

Manufacturing Technician

Jabil Circuit Mexico
Chihuahua
01.2019 - 07.2019
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Prepared standard operating procedures, manufacturing batch records and productivity reports.
  • Inspected finished products for quality and adherence to customer specifications.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Process Technician

Visteon Planta Chihuahua
Chihuahua
06.2018 - 01.2019
  • Performed electrical and mechanical troubleshooting on equipment.
  • Monitored all objectives and communicated with various teams regarding performance.

Education

Bachelor Degree - Mechatronics Engineering

Universidad Tecnológica De Chihuahua
Chihuahua
08.2016 - 12.2020

Diploma - English

Universidad Autónoma De Chihuahua
Chihuahua
01.2019 - 02.2020

Degree - Superior Mechatronics Technician

CBTis122
Chihuahua
08.2013 - 05.2016

Skills

    Customer service management

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Timeline

Field Service Engineer

Quiptech Mexico
08.2022 - Current

Manufacturing Technician

Jabil Circuit Mexico
01.2019 - 07.2019

Diploma - English

Universidad Autónoma De Chihuahua
01.2019 - 02.2020

Process Technician

Visteon Planta Chihuahua
06.2018 - 01.2019

Bachelor Degree - Mechatronics Engineering

Universidad Tecnológica De Chihuahua
08.2016 - 12.2020

Degree - Superior Mechatronics Technician

CBTis122
08.2013 - 05.2016
HECTOR TERANMECHATRONIC ENGINEER