Energetic Field Service Engineer with one-year background performing P&P and conveyors repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Installation of all the SMT and TH equipment in line, keeping the machines working well since phone support, videocall or onsite support. Training for technicians and operators for a correct operation, also machines preventive and corrective maintenance.
Usual contact with Singapore and Chinese engineers for support when machines have big issues.
Customer service management