SQL
HECTOR ARTURO GIL DOMINGUEZ
COMPUTER SCIENCE AND ELECTRONICS ENGINEER
California
Summary
Customer-focused software professional with excellent communication skills and experience in various programming languages, operating systems and technology platforms. Self-taught, with great learning ability to understand the core business of clients and meet the needs of both clients and employers by developing robust and highly functional systems. Excels as a hands-on developer and oversees the work of the software teams.
Experienced Field Support Engineer familiar with user support and root cause analysis with a strong dedication to seeing issues through to the end. Advanced knowledge in tactics, intelligence, law enforcement and OSINT systems. It works well in remote and desktop environments. Business Intelligence Analyst provides employers with valuable, actionable data to drive earnings growth. Practiced in filtering information to find and highlight vital metrics and insights. Keen supports business growth by leveraging intelligence assets to predict and reveal optimal business strategies.
Overview
34
34
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Java BackEnd Developer
Systech Corp
New Jersey
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
Field Support Engineer
COGNYTE
MEXICO
07.2021 - 06.2022
- Provide Technical Support and Troubleshooting, to maintain, analyze and repair active, passive and intelligence systems.
- Trained customers in LATAM (Argentina, Brazil, El Salvador, Mexico) in usage of OSINT systems.
- Trained customers in LATAM (Argentina, Brazil, El Salvador, Mexico) in Best Practices and Investigation Methodology.
- Provide Technical Support and Troubleshooting, to deploy, integrate, maintain, analyze and repair lawful interception systems.
Infrastructure and Systems Development Manager
E-HAWK SYSTEMS
MEXICO
12.2011 - Current
- Maintenance, Support and Development of New Features to React / Java Spring Boot / PostgresSQL - for Genomma Lab International Supply Chain Portal
- Maintenance, Support and Development of New Features to Xanarine / Angular / Java Spring Boot / Tomcat / SQLServer - for Healtch Check International Retail Optics Datamining App, System and Portal.
- Project Manager in Migration of Car Dealers Logistic System, Payroll System and Car Dealers ERP, from INFORMIX-4gl to Javascript, HTML5, CSS3, PHP / Java with MySQL as RDBMS.
- Computer Systems Analysis, Definition, Design and Development: ERPs, Security Management, Credit Limit, PayRoll, Intermodal, Retirement, Calculus Engines, Container Terminal Operation and Planning systems.
- KPI & Control Panel Dashboards, Data Warehouse, Data Marts and Data Mining Design and development.
- Managed and developed over 10 systems with different methodologies: waterfall, spiral, incremental and agile.
Field Support Engineer
VERINT
MEXICO
11.2013 - 06.2021
- Provide Technical Support and Troubleshooting, to maintain, analyze and repair VERINT OSINT, tactical and intelligence systems.
- Give training to customers in the usage of VERINT OSINT, tactical and intelligence systems.
- Give training to customers in Best Practices and Investigation Methodology for OSINT, tactical and intelligence systems.
Field Support Engineer
CVIDYA
MEXICO
09.2010 - 03.2013
- Provide Technical Support and Troubleshooting, to maintain, analyze and repair CVIDYA Fraud View and Revenue Assurance systems.
Infrastructure and Systems Development Manager
Kaizen Software & Consulting
MEXICO
05.1990 - 04.2010
- Computer Systems Analysis, Definition, Design and Development: ERPs, Security Management, Credit Limit, PayRoll, Intermodal, Retirement, Calculus Engines, Container Terminal Operation and Planning systems.
- KPI & Control Panel Dashboards, Data Warehouse, Data Marts and Data Mining Design and development.
Project Engineer
ALSTOM FRANCE
PARIS
03.1989 - 04.1990
- Migration of the production line of low energy protection relays from Paris to Mexico.
Education
Certificate - Data Science And Machine Learning Program
MIT IDSS - Institue of Data Systems And Society
Remotely 07.2022 - 12.2023
Bachelor of Science - Computer And Information Sciences
ITESM
Mexico 08.1984 - 12.1988
Skills
Systems Analysis, Design and Development
Software
Java
PHP
Javascript
HTML5
CSS3
React
Python
Linux
C
INFORMIX 4gl
Node js
Windows
Timeline
Java BackEnd Developer
Systech Corp
03.2023 - Current
Certificate - Data Science And Machine Learning Program
MIT IDSS - Institue of Data Systems And Society
07.2022 - 12.2023
Field Support Engineer
COGNYTE
07.2021 - 06.2022
Field Support Engineer
VERINT
11.2013 - 06.2021
Infrastructure and Systems Development Manager
E-HAWK SYSTEMS
12.2011 - Current
Field Support Engineer
CVIDYA
09.2010 - 03.2013
Infrastructure and Systems Development Manager
Kaizen Software & Consulting
05.1990 - 04.2010
Project Engineer
ALSTOM FRANCE
03.1989 - 04.1990
Bachelor of Science - Computer And Information Sciences
ITESM
08.1984 - 12.1988
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