Helen K De Nobrega

• Managed day-to-day pharmacy operations, including prescription delivery for assisted living residents.
• Provided exceptional customer service by greeting residents, and addressing medication-related questions and concerns.
• Oversaw inventory management, ensuring accurate stock levels on over-the-counter medications, foods, and items.
• Ensured compliance with state and federal regulations related to pharmaceutical operations and resident care.
• Developed and maintained strong relationships with residents.

• Delivered exceptional customer service in all aspects of tenant relations, ensuring satisfaction, and prompt resolution of tenant concerns.
• Managed day-to-day operations of commercial properties, including rent collection, and tenant retention.
• Conducted routine property inspections to maintain safety and adherence to maintenance standards.
• Prepared and presented financial reports, including budgets, rent roll analyses, and expense tracking, to the owners.
• Oversaw vendor contracts, supply inventory, and meet operational and maintenance needs.
• Supervised maintenance and repair projects, ensuring high standards and timely completion.
• Collaborated with leasing agents to attract and retain tenants, enhancing property value and profitability
• Inspected properties regularly to identify deficiencies and schedule repairs.
• Met with clients to negotiate management and service contracts.
• Analyzed market conditions regularly to identify opportunities for improving operational efficiency.

Property Manager, 1998-2006, RCA Management, Gray Star.

Assistant Manager, 1996-1998, RCA Management

Leasing Agent, 1992-1995, Finger, Martin Fein.

• Managed resident retention, retained high occupancy, and marketing.
• Vendor retention
• Increased occupancy through dynamic marketing initiatives
• Inspected vacant units and ensured they were ready for showings
• Inspected vacant units and ensured they were ready for showings.
• Increased occupancy through dynamic marketing initiatives.
• Detailed application requirements and answered questions from prospective tenants.