Hiram Ali Bautista de la Cruz
Síntesis profesional
Senior Wireless Network Engineer
Wireless Network Engineer – Cisco WLC 9800 Specialist
Wireless networking expert with extensive experience in enterprise Wi-Fi design, validation, and deployment across manufacturing and automotive plants. Skilled in Cisco Wireless LAN Controllers (WLC 5000 to 9800 series), Ekahau survey validation and design, and wireless network refresh projects including firmware upgrades, configuration, and deployment.
Proven track record in delivering high-availability wireless solutions for mission-critical environments (Audi, Mercedes Benz, FCA Stellantis, Daimler, government sector). Adept at diagnosing complex wireless issues, optimizing RF performance, and ensuring seamless connectivity for production lines and corporate environments.
Información general
28
28
years of professional experience
Experiencia laboral
Senior LAN WLAN Engineer L2 for AUDI Mexico
Tata Consultancy Services
Puebla, Mexico
2025.03 - Current
- CISCO WLC 9800 Full Administration , Add, Changes, Tshoot, Capacity Planning, CISCO DNA, Catalyst Center, Prime.
- Wireless Design & Validation: Ekahau survey planning, validation, and optimization for large-scale deployments, end-to-end wireless refresh including site surveys, controller upgrades, AP deployments, and performance validation.
- Cisco Wireless Expertise: WLC 9800 configuration, deployment, firmware upgrades, and lifecycle refresh, WIFI 4, 5, 6 7.
- Troubleshooting & Optimization: Advanced RF troubleshooting, interference mitigation, and wireless security (WPA2/WPA3, 802.1X).
- Enterprise Integration: Seamless integration of wireless networks with Cisco LAN/WAN, Nexus switches, and Fortinet firewalls.
- Tools & Platforms: Ekahau Pro, Ekahau Sidekick, Cisco Prime Infrastructure, Meraki Dashboard, Wireshark, NetFlow, CISCO DNA, CISCO Thausand Eyes.
Wireless Network Engineer Daimler , Mercedes Benz
Infosys
Saltillo, Mexico
2023.01 - 2025.03
- Configured WLAN network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Provided hands-on troubleshooting, routing and switching to resolve issues with 100% efficiency.
- Conducted scheduled maintenance during non-peak hours to guarantee uninterrupted service and restore network disruption.
- Reviewed system logs to identify performance inefficiencies and implement appropriate solutions.
- Interacted and negotiated with vendors and contractors to secure network products and services.
- Implemented, tested, validated and maintained networking services according to solution designs.
Network Engineer CISCO
FCA (Stellantis)
Saltillo, Mexico
2021.01 - 2022.12
- Responsible for operation of CISCO MERAKI LAN, CISCO WIFI, CISCO CORE SWITCHES NEXUS 9500 and critical impact devices on the production line
- Network Field Technical Engineer Smart hands a Feet's L1, L2, L3, troubleshoot with Cisco Prime Infrastructure, Meraki Dashboard, Fortinet Manager, Netcrunch, IPAM infoblox, Direct CLI
- Network insfrastructure Audit for direct secuense parts suppliers
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services, warranties and RMA.
- Diagnosed and resolved complex network problems.
- Monitored, analysed and reconfigured network environments to accommodate future scalability and improve performance.
Network Field Technical Engineer Dedicated
NSC GLOBAL
Saltillo, Mexico
2019.11 - 2020.12
- Network IMACD (install, Move, Add, Change, Disposal)
- Network Break Fix and RMA, Staging Remote Setup
- Smart hands a Feet's L1, L2, L3 Network Troubleshoot CCNA Level Routing and Switching Protocols
- Hardware knowledge CISCO Routing and Switching, Fortinet Firewall, HPE Enterprise, HP Aruba Central
- Monitoring Tools used: Cisco Prime Infraestructure, DX Spectrum, HP Aruba Central monitoring tool, PortTracker, Splunk
- CISM Corporate IT Service Management
- Knowledge SLAS and scalation Process for GNOC
Network Operations IT Cluster Supervisor
APTIV
Saltillo, Mexico
2016.10 - 2019.10
- Coordinate lead and ensure all activities related to CISCO network infrastructure for continuity of production and operation, reducing downtime in the 3 plants that make up the Aptiv cluster, which are CENTEC 1, 2 and 3
- Coordinate and supervise the IT Coordinators for each plant
- Ensure the operation of the 400 injection and assembly robots for the implementation of new equipment, QAS, Audit compliance for WCM
- Frequent contact with Cluster Manager, Plant Managers, Apu Managers, Production Supervisors
- Responsible for operation and support for CIMPLICITY server, RSlinxs projects, stop, start, restart and troubleshooting SNMP QUEUE on CMS to MES
- ERP SAP
- Direct Business infrastructure troubleshoots over HMI, PLC, SAP, CMS, CCA, Traveler,2TS, Robots with Studio 5000, RSlogix 5000
- Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
NETWORK INFRASTRUCTURE CORDINATOR
COMIMSA-CONACYT
SALTILLO, MEXICO
1999.01 - 2016.08
- Diagnosed and resolved complex network problems multibrand CISCO, FORTINET, HP, AVAYA, EXTREME NETWORKS
- Managed Network Project Teamproject team, coordinating contractor activities to execute projects under-budget and within strict deadlines.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Designed and updated firewalls, networks, infrastructures and network scanning.
- Controlled expenses by improving resource allocation, resulting in improved efficiency and cost-control.
- Contacted manufacturers and vendors for warranty repairs and replacements.
- Maintained hardware and software for networks and assisted in installation and upgrade of servers.
- Maintained communication with colleagues to promote knowledge sharing and project collaboration.
- Engineered and implemented technology solutions to support network systems, software and hardware for businesses.
- Monitored network services metrics to produce reports for comprehensive performance overview.
- Monitored, analysed and reconfigured network environments to accommodate future scalability and improve performance.
- Tested, validated and maintained networking services based on solution designs.
- Developed and implemented policies and associated training plans for network administration and disaster recovery.
- Managed network performance and implemented changes to improve efficiency.
- Provided hands-on troubleshooting, routing and switching to resolve issues with efficiency.
Estudios
Graduate School - Information and Communication Technologies
UNID
SALTILLOMASTER - Mobile Computing Engineering
UADEC
SALTILLOCompetencias
- Design, planning and implementation of campus CISCO WLAN, LAN fiber optics with fault tolerance, diagnosis and maintenance for data centers
- CISCO WLC 9800 Full Administration , Add, Changes, Tshoot, Capacity Planning, CISCO DNA, Catalyst Center, Prime
- Wireless Design & Validation: Ekahau survey planning, validation, and optimization for large-scale deployments
- Cisco Wireless Expertise: WLC 9800 configuration, deployment, firmware upgrades, and lifecycle refresh
- Network Refresh Projects: End-to-end wireless refresh including site surveys, controller upgrades, AP deployments, and performance validation
- Troubleshooting & Optimization: Advanced RF troubleshooting, interference mitigation, and wireless security (WPA2/WPA3, 8021X)
- Enterprise Integration: Seamless integration of wireless networks with Cisco LAN/WAN, Nexus switches, and Fortinet firewalls
- Tools & Platforms: Ekahau Pro, Ekahau Sidekick, Cisco Prime Infrastructure, Meraki Dashboard, Wireshark, NetFlow, CISCO DNA, CISCO Thausand Eyes
Cronología
Senior LAN WLAN Engineer L2 for AUDI Mexico
Tata Consultancy Services
2025.03 - Current
Wireless Network Engineer Daimler , Mercedes Benz
Infosys
2023.01 - 2025.03
Network Engineer CISCO
FCA (Stellantis)
2021.01 - 2022.12
Network Field Technical Engineer Dedicated
NSC GLOBAL
2019.11 - 2020.12
Network Operations IT Cluster Supervisor
APTIV
2016.10 - 2019.10
NETWORK INFRASTRUCTURE CORDINATOR
COMIMSA-CONACYT
1999.01 - 2016.08
Graduate School - Information and Communication Technologies
UNID
MASTER - Mobile Computing Engineering
UADEC