Hugo Gomez
Las Vegas
Summary
Detail-oriented retail sales professional with extensive experience in high-volume environments. Known for managing operations and inventory while delivering exceptional guest service, training new employees, and optimizing retail performance in a diverse and fast-paced hospitality landscape.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ride-Share Driver
Uber & Lyft
Las Vegas
09.2024 - Current
- Maintain detailed bookkeeping of expenses, mileage, and vehicle maintenance.
- Leverage strong knowledge of Las Vegas venues and events to optimize routes and guest experience.
Retail Sales Artist
Jagua 4 You
Las Vegas
09.2019 - Current
- Generated $1,000,000+ in verified sales across six years in high-traffic resort locations.
- Provided guest service to international tourists in fast-paced retail environments.
- Managed opening and closing operations at five resort properties, ensuring seamless transitions and security.
- Supported vendor setups and streamlined company operations in Hawaii, enhancing service delivery.
- Trained new employees on company policies and customer service standards, fostering a knowledgeable team.
Sales Associate / Key Holder
CYB Wear / Light Tech
Key West
10.2021 - 07.2022
- Assisted in managing retail operations for EDM apparel store, ensuring smooth daily functioning and customer satisfaction.
- Oversaw inventory management, merchandising displays, and store maintenance to enhance product visibility and store appearance.
- Assisted customers in selecting products and addressing inquiries.
- Maintained product displays and ensured store cleanliness.
- Operated point-of-sale system for efficient transactions.
Assistant Manager
Subway
Las Vegas
02.2016 - 04.2019
- Supervised staff to ensure seamless restaurant operations and service delivery.
- Managed inventory and scheduling to uphold customer service standards.
- Trained new staff on procedures and food safety standards.
- Monitored inventory levels and ordered supplies.
- Assisted in daily food preparation and customer service operations.
Education
High School Diploma -
Prince High School
Hartford,CT06-2015
Some College (No Degree) - Hospitality Management
College of Southern Nevada
Las Vegas, NVSkills
- Navigation skills
- Customer experience
- Sales and upselling
- Conflict resolution
- International relations
- Retail operations
- POS systems
- Inventory management
- Staff training
Certification
TAM Card
Timeline
Ride-Share Driver
Uber & Lyft
09.2024 - Current
Sales Associate / Key Holder
CYB Wear / Light Tech
10.2021 - 07.2022
Retail Sales Artist
Jagua 4 You
09.2019 - Current
Assistant Manager
Subway
02.2016 - 04.2019
High School Diploma -
Prince High School
Some College (No Degree) - Hospitality Management
College of Southern Nevada