Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Work Availability
Work Preference
Software
Timeline
OperationsManager
Humberto Anaya

Humberto Anaya

Ciudad De México

Summary

IT leader with 20+ years of experience driving digital transformation and delivering impactful business solutions aligned with strategic business goals.

Proven ability to optimize project portfolios, implement automation, modernize infrastructure, enhance IT service quality, and secure environments to maximize operational efficiency. Expertise in supporting omnichannel operations, Passionate about empowering high-performing teams and fostering a culture of collaboration and innovation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Head of Information Technology

Arochi & Lindner
01.2024 - 01.2025
  • Define and execute the IT strategy and technology roadmap
  • Lead and manage the IT team and strategic vendor partnership
  • Manage the IT project portfolio and prioritizing initiatives
  • Manage the delivery of IT services and oversee the lifecycle of technology asset
  • Develop a comprehensive cybersecurity strategy

Information Technology Manager Sr. LATAM

Church & Dwight
07.2011 - 01.2024
  • Develop and implement IT strategies, optimize service delivery, and drive continuous improvement across all IT functions.
  • Oversee the IT project portfolio, managing both local and global projects to successful completion.
  • Build and maintain strategic relationships with the Global Leadership team, ensuring alignment between IT and business objectives.
  • Lead and mentor the local IT team, focusing on delivering high-quality services and exceptional customer experience.

Information Technology Project Manager

Laboratorio Medico Polanco
10.2010 - 06.2011
  • Monitored project deliverables to comply with quality standards.

Independent Consultant

Independant
Ciudad de México, México
05.2010 - 10.2010
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Delivered requirements, performed analysis and evaluated downstream business, systems, processes and organizational impacts.
  • Defined and enhanced internal processes through data mining, database changes and SQL queries.

Information Technology Project Manager

Hipotecaria Su Casita
08.2006 - 05.2010
  • Guided activities to maintain project scope, schedule and budget baselines based on anticipated system development lifecycle.

Software Developer

AIG Insurance
Ciudad de México, México
04.2006 - 08.2006
  • Updated old code bases to modern development standards, improving functionality.

Information Technology Analyst

Casa Marzam
Ciudad de México, México
01.2004 - 03.2006
  • Assessed business requirements to create focused solutions.
  • Implemented Point of Sales System on VIP customers
  • Provided training, guidance and support to customers and end user

Education

Master of Science - Information Technology

Universidad La Salle
CDMX
12-2015

Bachelor of Science - Computer And Information Systems

Universidad Simon Bolivar
CDMX
06-2004

Skills

  • Data analytics
  • Cybersecurity best practices
  • Business analysis
  • Team development
  • IT service management
  • Enterprise architecture
  • Change management
  • Strategic planning
  • Service delivery oversight
  • IT architecture
  • Disruptive technology

Accomplishments

    A highly accomplished IT leader with 13 years of progressive experience driving digital transformation and optimizing IT operations within global organizations. Possesses a proven track record of defining and executing comprehensive IT strategies, encompassing data-driven analytics adoption, AI-powered financial optimization, and cloud/hybrid infrastructure migration, as demonstrated at Church & Dwight.

    Demonstrated expertise in M&A technology integration, ensuring seamless transitions and maximizing value realization (Church & Dwight).

    Successfully stabilized IT services, managed projects and providers, and developed a robust cybersecurity program to enhance organizational resilience at Arochi & Lindner. Adept at fostering collaborative, high-performing teams, cultivating career growth opportunities for team members, and strengthening ITSM operating models while optimizing IT budgets and achieving significant cost efficiencies.

    Extensive experience thriving within matrix leadership and governance structures, with a consistent record of excelling in multicultural collaboration across globally distributed teams.

Certification

ITIL Foundations V3

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Software

SAP

SQL

Office 365

Zoho

Jira

Asana

Service Now

Timeline

Head of Information Technology

Arochi & Lindner
01.2024 - 01.2025

Information Technology Manager Sr. LATAM

Church & Dwight
07.2011 - 01.2024

Information Technology Project Manager

Laboratorio Medico Polanco
10.2010 - 06.2011

Independent Consultant

Independant
05.2010 - 10.2010

Information Technology Project Manager

Hipotecaria Su Casita
08.2006 - 05.2010

Software Developer

AIG Insurance
04.2006 - 08.2006

Information Technology Analyst

Casa Marzam
01.2004 - 03.2006

Master of Science - Information Technology

Universidad La Salle

Bachelor of Science - Computer And Information Systems

Universidad Simon Bolivar
Humberto Anaya