HYRUM SERRANO
Tijuana
Summary
Results-driven Production & Materials Planner with over 8 years of experience specializing in optimizing supply chain operations, procurement, and production scheduling. Skilled in cross-functional coordination, ERP systems (SAP), and conducting cost-efficient supplier negotiations. Demonstrated success in ensuring on-time deliveries, resolving material shortages, and enhancing workflow efficiency. Eager to secure a challenging role to apply expertise in supply chain management and drive operational excellence.
Overview
20
20
years of professional experience
Work History
Buyer Planner
Cool Pak Exports
Tijuana
01.2024 - 05.2025
- Managed procurement of raw materials to ensure uninterrupted plant operations.
- Tracked and coordinated customer orders to guarantee on-time deliveries.
- Negotiated pricing and terms with suppliers to optimize cost efficiency.
- Monitored inventory levels and resolved material shortages to minimize production delays.
- Established relationships with new suppliers, including vendor onboarding and account verification.
- Handled supplier documentation, ensuring compliance
Buyer Planner / Production Planner
Cubic de México
Tijuana, BC
01.2015 - 01.2023
- Coordinated project-specific manufacturing workflows to achieve targets.
- Facilitated collaboration among Engineering, Program Management, and Operations to ensure seamless project execution.
- Proactively identified and resolved scheduling conflicts using
- ERP systems, optimizing workflow efficiency.
Tech support Agent
Telvista I Tijuana BC
01.2005 - 01.2012
- Resolved customer issues in a single call, achieving an average satisfaction rate of 91%.
- Developed a strategic approach to time calls, achieving a 40% reduction in call volume.
Education
Applied business management Bachelors - Business
Brigam Young University Idaho
Utah 2024
Associate's in Business Administration -
Brigam Young University Idaho
Utah01.2023
Business & Leadership Skills Certificate - undefined
College certificates
01.2022
Skills
- Production Planning & Scheduling
- Procurement & Supplier Management
- Inventory Control & Material Flow Optimization
- SAP & ERP Systems
- Cross-Functional Coordination (Engineering, Operations, Purchasing)
- Cost Negotiation
- Data Analysis (Excel)
- Bilingual (English & Spanish)
LANGUAGES
English: Fluent
Spanish: Proficient
Timeline
Buyer Planner
Cool Pak Exports
01.2024 - 05.2025
Buyer Planner / Production Planner
Cubic de México
01.2015 - 01.2023
Tech support Agent
Telvista I Tijuana BC
01.2005 - 01.2012
Business & Leadership Skills Certificate - undefined
College certificates
Applied business management Bachelors - Business
Brigam Young University Idaho
Associate's in Business Administration -
Brigam Young University Idaho