Iamania Vergara

Took care of all the diving trips organization, attention to clients, reservations, etc. When needed, I also jumped in the water as a guide (I am a certified divemaster)

• Confirmed appointments, communicated with clients, and updated client records.
• Resolved customer problems and complaints.
• Answered phone promptly and directed incoming calls to correct offices.

• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Provided climbing gear, explained technique and rules for any beginner climber.

• Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
• Strengthened athletic abilities with customized workouts focusing on specific skill development relevant for each sport discipline.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.

• Created visually appealing marketing materials, enhancing brand image and attracting new clients.
• Managed multiple social media accounts, ensuring consistency in tone and messaging across all channels.
• Boosted audience engagement with the creation of compelling content for various digital platforms.