Ian Carlo Castillo
Brawley
Overview
2
2
years of professional experience
Work History
Driver
Uber
Mexicali, Baja California, Mexico
02.2024 - 11.2025
- Ensured passenger safety through adherence to traffic laws and company policies.
- Navigated efficiently using GPS technology to optimize route selection.
- Provided excellent customer service by addressing rider inquiries and concerns promptly.
- Managed time effectively to meet peak demand periods and minimize wait times.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Delivery Driver
Didi Food
Mexicali, Baja California, Mexico
08.2023 - 12.2023
- Optimized delivery routes to enhance efficiency and reduce wait times for customers.
- Ensured timely delivery of food orders while maintaining high customer satisfaction.
- Conducted vehicle inspections and maintenance checks to ensure safety compliance.
- Collaborated with restaurant partners to streamline order processing and communication.
- Resolved customer complaints promptly, contributing to improved service ratings.
Education
No Degree - Dentistry
Faculty of Dentistry At UABC
Mexicali, Baja California, MexicoHigh School Diploma -
CETYS Preparatoria
Mexicali, Baja California, Mexico05.2023
Skills
Time management
Customer service
Punctual and reliable
Flexible schedule
Transportation
Heavy lifting
Equipment monitoring
Bilingual (English/Spanish)
Attention to detail
Communication Skills
Timeline
Driver
Uber
02.2024 - 11.2025
Delivery Driver
Didi Food
08.2023 - 12.2023
No Degree - Dentistry
Faculty of Dentistry At UABC
High School Diploma -
CETYS Preparatoria