Ignacio Cabrera Alvarez
Global Network Partner | Business Development | Fintech & Payments
CDMX
Summary
Bilingual, payments/fintech expert in LATAM region focused on building strong network partnerships and smart international commercial relationships to create and execute on a product strategy.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Business Development Manager
Markaaz
Mexico City
04.2023 - Current
- Negotiated contracts with customers (from low to high complexity) and managed legal onboarding of new customers (with support of internal team), and project managed and coordinated across the team to align deliverables related to a contract and customer needs.
- Developed and executed strategic plans to achieve sales targets and create business cases that underwrite different sales strategies across different industries.
- Built sales pipeline that exceeded individual sales goals and ensured Business Development team was informed on the progress.
- Understood industry-specific trends, innovation, and landscapes.
- Made pitches/presentations to C-level individuals for Markaaz Data and Enterprise services.
- Acted as a product and services expert, with a background in data, leveraging internal knowledge to build trust and respect with both internal and external customers.
- Liaises with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
- Maintains data / client contact details in appropriate data warehouses.
- Provided progress reviews and forecasting reports periodically as required by leadership.
- Great team player who loves to attend industry conferences to keep awareness of industry trends.
Global Partner Network Manager
Rapyd Network
Mexico City
02.2021 - 04.2023
- Global Partner Network Leader and Owner of Product Delivery Roadmap
- Compliance Partner lead for Rapyd i-Verify e-commerice & SMB merchant auto-onboarding decision and collaboration via regional partners.
- Author of Global Onboarding process/Documentation with work instructions, flow maps, document checklists, and funds flows.
- Drove revenue by developing strategic partnerships with banking partners, e-Commerce platforms, sophisticated Fintech and Saas platforms.
- Created work plan and execute merchant migration of existing clients from platform A to platform B while managing existing bank sponsor relationships.
- Work closely with internal teams on partner/merchant global strategy
- Relevant experience in engaging and facilitating dialogue with C-level and senior executives at enterprise businesses.
- A good understanding of the payments industry including local payment rails, APMs, payouts, and familiarity with its ecosystem (partners, processors, etc.)
- Excellent intercultural and interpersonal skills, including experience in working with different cross-functional teams around the world.
- Led and attended partner industry events globally to build strong relationships to become the partner of choice.
Customer XMentor
Nu Mexico
12.2019 - 02.2021
- Performed prospect credit risk application reviews process to assess applicant creditworthiness.
- Collaborated with leadership team on application process for launch of credit program.
- Trained & Mentored new hires on Collection call scripts, processes/best practices, performance strategies.
- Reviewed, researched and decisioned prospect applications, completed due diligence to resolve collection inquiries and worked to reduce accounts in arrears.
- Reviewed applications for identify theft, individual transactions and to uncover possible fraudulent activity.
- Social media, chat, email communication with cardholders to assess their inquiry, research and respond efficiently.
- Collections program lead, contributing to Coll dialer creation, call shadowing, training and process improvements.
- Initiated employee recognition program by way of Super call Thursdays incentive program.
Supervisor, Partner Onboarding
MoneyGram International
CDMX
09.2016 - 07.2018
- Managed and Monitored the the Revenue Activation Process (RAMs)Partner Onboarding application process
- Worked on an individual basis with Revenue Activation Processors to develop, align and coach in process changes, timeliness, and metric/bonus goals
- Worked with the Warsaw, Rome Hubs via conference and on-site visits to establish the Global Revenue Activation Process (RAMs) Partner onboarding team roll out
- Proactively worked on identifying opportunity areas in the Revenue Activation Management (RAMS) process
- Communicated with all functional heads of leadership the performance, productivity of the team thru reporting and metrics on a bi-weekly basis
- Addressed common issues from all functional heads on a bi-weekly, monthly reporting perspective for opportunities and improvements
- Subject matter expert in the Revenue Activation Process (RAMs) for Global Partner Onboarding processes
- Global due diligence, Credit, Setup, Audit, and Governance expert on Compliance/AML requirements
- Participated in the development of the Revenue Activation Process (RAMs), including BDO (Bank deposit option), process changes to maximize time to revenue and a successful Partner agent experience
- Reduced backlog of Partner onboarding applications and service level agreement within Q4-2016
- Work closely with functional heads and internal systems on mapping the Salesforce the Revenue Activation Process (RAMs) Partner onboarding automated workflow and back-end notification system
- Oversaw Global product development and partner relationships, enabling footprint expansion into new regions,markets
- Established performance and service goals and held associates accountable for individual performance
- Coached and developed team members , which promoted to other areas and roles
Education
Champions School of Real Estate
Dallas, Texas 05.2003 - 05.2005
Southern Methodist University
Dallas, Texas 08.1995 - 08.1998
Plano Senior High School
Plano, Texas 05.1995 - 06.1995
Skills
Creditundefined
Timeline
Sr. Business Development Manager
Markaaz
04.2023 - Current
Global Partner Network Manager
Rapyd Network
02.2021 - 04.2023
Customer XMentor
Nu Mexico
12.2019 - 02.2021
Supervisor, Partner Onboarding
MoneyGram International
09.2016 - 07.2018
Champions School of Real Estate
05.2003 - 05.2005
Southern Methodist University
08.1995 - 08.1998
Plano Senior High School
05.1995 - 06.1995
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