Iker Fernandez
Chula Vista
Summary
Proven Retail Sales Associate at Local Store, adept in customer service and retail sales, boosted customer satisfaction and loyalty through exceptional service. Fluent in Spanish and English, excelled in product promotions and teamwork, consistently surpassing sales targets. Skilled in problem-solving and customer assistance, driving sales and fostering repeat client relationships. Dependable retail sales professional with experience in dynamic, high-performance environments.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Local Store
04.2023 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Colegio La Paz
Tijuana MexicoSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Retail Sales
- Product Knowledge
- FLUENT IN Spanish
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Retail Sales Associate
Local Store
04.2023 - 05.2024
High School Diploma -
Colegio La Paz
Similar Profiles
NEO PLAINGAMNEO PLAINGAM
Shop Assistant at Local StoreShop Assistant at Local Store
Saurabh SharmaSaurabh Sharma
Cashier at Local Store(786 Pizza)Cashier at Local Store(786 Pizza)
Brigitta BertiliaBrigitta Bertilia
Barista / Cafe all rounder at Byng St Local StoreBarista / Cafe all rounder at Byng St Local Store