ILDELICE SANTACRUZ HERNANDEZ
Supervisro de Pricing Maritimo y Terrestre
Coacalco
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
SUPERVISOR DE OPERACIONES TERRESTRES
WEPORT SA DE CV
01.2024 - Current
- In my current position, I’m in charge of coordinating the land operations team, supervise the correct execution by the team, applying strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns and finding effective solutions that fit their needs.
- Reaching the profitability requested by the finance area, respecting the margins and, if possible, exceeding them.
- Negotiate special rates and routes with suppliers that allow development.
PRICING MARITIMO
Kuehne Nagel
11.2021 - 12.2023
- Manage both maritime and land rates with various shipping companies CMA, MSC, HAPAG, ONE as well as quote services from their origin or destination with different internationally agents. Performing route analysis to obtain the best quality-cost ratio option, both for general cargo, dangerous (IMO) and Refrigerated cargo, Improving pricing strategies by analyzing market trends and competitor data.
- Conducted regular pricing audits to ensure accuracy and compliance with company policies.
- Filling out and monitoring RFQs (Tenders) at a global and national level. looking for competitive landscape closely, proactively adjusting prices to maintain market competitiveness and solutions to satisfy customer needs at different levels of the supply chain.
- Provided timely and accurate pricing recommendations to support sales team negotiations.
PRICING INTERMODAL
Kuehne Nagel
01.2018 - 11.2021
- Carry out negotiations (rates and terms) with different land transportation providers in their various FCL, LCL cargo and Rail Truck modalities nationwide.
- Evaluation of suppliers in accordance with the security standards requested by the company, always working with the security area. Ensured regulatory compliance through a thorough understanding of industry standards and applicable laws governing intermodal transport.
- I would like to highlight that during this time I carried out the restructuring of the area, thus making the information easier to manage both internally (Pricing Departments), sales department, and for external clients, giving format and visibility to the quotes.
- Optimized intermodal routing by evaluating transportation options and selecting the most cost-effective solutions.
- Additionally, I was in charge of carrying out RFQs (Tenders) at a global and national level for key accounts for the company.
COORDINADOR INTERMODAL
Kuehne Nagel
01.2014 - 12.2017
- Specialized in serving both internal and external clients, managing the placement of truck tractor equipment, organizing the Rail Truck railway service, offering monitoring of the units in both modalities, as well as applying security protocols depending on the type of product and delivery site.
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
COORDINADOR IMPORTACIÓN Y EXPORTACIÓN
FRANCE PACK
01.2013 - 12.2013
- Negotiation of different freight rates: Land, Sea and air. Provide information to the customer about the status of their cargo. Additional with the offices of both origin and destination to manage procedures and delivery in the destination country.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Education
LIC. - RELACIONES INTERNACIONALES
Facultad de Estudios Superiores Acatlan
08.2018 - 12.2022
Skills
- Negotiation
- Cost Analysis
- Contract Management
- Knowledge of International Regulations
- Problem solving skills
- Effective communication
- Operations management
- Strategic planning
Timeline
SUPERVISOR DE OPERACIONES TERRESTRES
WEPORT SA DE CV
01.2024 - Current
PRICING MARITIMO
Kuehne Nagel
11.2021 - 12.2023
LIC. - RELACIONES INTERNACIONALES
Facultad de Estudios Superiores Acatlan
08.2018 - 12.2022
PRICING INTERMODAL
Kuehne Nagel
01.2018 - 11.2021
COORDINADOR INTERMODAL
Kuehne Nagel
01.2014 - 12.2017
COORDINADOR IMPORTACIÓN Y EXPORTACIÓN
FRANCE PACK
01.2013 - 12.2013
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