Aura Inciarte

- As a Certified Life and Leadership Coach I excel in communication skills and customer support.
- Manage the whole process of engaging customer, client relationships and sales.
- I specialize in anxiety management, my coaching programs and workshops focus on enhancing performance, resilience, and overall well-being, leading to tangible improvements for individuals and teams.
- Stress and anxiety reduction in my clients of up to 50% in the first month.
- Improvement in sleeping patterns in more than 40% of better sleeping and restness.

- Launched and managed PLUSING Academy Independently: Oversaw all aspects of the online academy’s establishment and operations, demonstrating strong project management skills.
- Organized and participated in Technical Conferences: Planned and executed the first cycle of technical conferences (webinars) on petroleum, coaching, and leadership, featuring experts from the oil & gas industry and coaching.
- Email Marketing Execution: Managed email marketing strategies to engage and inform clients.
- Efficient Task Management: Developed skills in managing multiple tasks simultaneously, demonstrating effective prioritization and results delivery.

- Successfully onboarded and guided participants, ensuring a smooth experience and high program engagement.

- Improved learning outcomes by tailoring content and providing constructive feedback.

- Designed assessment tools that enhanced participant progress and satisfaction.

- Supported participants in delivering impactful final projects, meeting program objectives.

- Improved Data Collection & Client Interaction: Managed direct communication with clients, building trust through empathetic listening and rapport, reducing by 30% data collection and the delivery time of accurate results.

- Enhanced Reporting & Risk Assessment: Contributed to comprehensive reporting and inventory classification, strengthening risk assessment precision.

Drilling Operations support:

- Communicated complex technical information clearly to clients, ensuring they understood processes and project progress.
- Provided excellent customer support by actively listening to clients' needs and concerns, building trust and strong relationships.
- Coordinated with various stakeholders, effectively managing client expectations and keeping them updated on timelines and outcomes.

- Report Generation: Contributed to daily drilling reports, ensuring clear and accurate documentation of operations.

• Project Support in Reservoir Management:
• - Validated Pressure Tests: Ensured accuracy and reliability of static pressure tests and formation testers, crucial for precise reservoir evaluation
• - Performed Essential Calculations: Performed detailed calculations of fluid pressure gradients, top pressures, and datum pressures, directly informing reservoir models and operational strategies
• - Developed Well Histories: Created comprehensive well histories, providing essential context and data for ongoing reservoir management and optimization

- Provided excellent customer service by greeting clients, building strong rapport, identifying their needs, and ensuring a positive experience.

- Successfully handled billing and invoicing, ensuring smooth transactions.

- Assisted in sample collection and supported the laboratory professional in procedures, ensuring quality results.

- Managed data reporting and maintained organized records, ensuring accurate and reducing by 40% the delivery time.