Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
I N G . J U A N CARLOS LEON OLIVARES

I N G . J U A N CARLOS LEON OLIVARES

Systems Engineer
Municipio de Querétaro

Summary

Computer systems engineer with a background in technical support and database administration.


Overview

9
9
years of professional experience
4056
4056
years of post-secondary education

Work History

Data Analyst

Gobierno Del Estado De Querétaro
03.2022 - 01.2024


  • Creation, cleaning, and analysis of databases
  • Use of ARCgis apps
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.

Technical Support Engineer

Acercateq
10.2017 - 04.2018
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Perform software testing to identify errors.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.

Assistant Community Manager

Grupo VeMe
02.2017 - 06.2017
  • Develop and share engaging and relevant content for the target audience
  • Management of the publication schedule.
  • Analyze key metrics to assess the success of the implemented strategies.

Technical Support Engineer

Instituto Lausane
08.2016 - 12.2016
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.

Internship Student

Municipio De Querétaro
01.2015 - 12.2015
  • Participation in the Querétaro on the map project.
  • Management of the SQL database.
  • Updating and tracking of files.

Education

Course - Drone Pilot License

CRAMEX
Mexico, México, Mexico
10-2019

Course - Video Editing in Premiere

A Ddigital Arte Y Diseño Digital
Querétaro City, Querétaro, Mexico
08-2018

Engineering Technology - Information And Computer Systems

UNEA (University of Advanced Studies)
Querétaro City, Querétaro, Mexico
05.2012 - 06.2016

Computational Engineering

CCPM
Querétaro City, Querétaro, Mexico
05.2001 - 01.2014

Skills

Data analysis

Data visualization and presentations

Data cleaning

SQL databases

Database maintenance

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Timeline

Data Analyst

Gobierno Del Estado De Querétaro
03.2022 - 01.2024

Technical Support Engineer

Acercateq
10.2017 - 04.2018

Assistant Community Manager

Grupo VeMe
02.2017 - 06.2017

Technical Support Engineer

Instituto Lausane
08.2016 - 12.2016

Internship Student

Municipio De Querétaro
01.2015 - 12.2015

Engineering Technology - Information And Computer Systems

UNEA (University of Advanced Studies)
05.2012 - 06.2016

Computational Engineering

CCPM
05.2001 - 01.2014

Course - Drone Pilot License

CRAMEX

Course - Video Editing in Premiere

A Ddigital Arte Y Diseño Digital

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I N G . J U A N CARLOS LEON OLIVARESSystems Engineer