Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Iris Evelyn Michaca Morales

HR Data Analyst
Querétaro

Summary

Bilingual Human Resources professional with proven experience in HR operations, employee lifecycle management, and HRIS systems. Skilled in Workday and ServiceNow, ensuring accurate data entry, compliance, and process efficiency. Recognized for organizational skills, attention to detail, and strong communication in both English and Spanish. Complementary knowledge in data analytics and Agile methodologies supports process optimization and continuous improvement within HR Shared Services environments.

Overview

11
11
years of professional experience
2
2
Certifications

Work History

Human Resources Analyst

PPG
05.2019 - 11.2022
  • Managed employee lifecycle events using Workday and ServiceNow, ensuring data accuracy and compliance with HR policies.
  • Maintained and corrected HR records to guarantee information integrity across systems.
  • Prepared and delivered HR-related documents, including contracts and official records.
  • Acted as trainer and mentor for new HR staff, improving knowledge transfer and process efficiency.
  • Collaborated with regional HR teams, contributing to Shared Services operations and employee support.
  • Processed high-volume employee events with 99% accuracy, streamlining HR workflows and reducing turnaround time.

English Teacher (ESL)

Various Schools
02.2012 - 04.2019
  • Developed and delivered English language courses, reinforcing strong communication and organizational skills.
  • Facilitated meetings with parents and staff, addressing queries with professionalism.
  • Managed lesson planning, student assessments, and classroom administration.
  • Ensured compliance with SEP requirements and supported students’ academic development.

Education

B.S. - Foreign Languages (English Teaching)

Autonomous University “Benito Juárez” of Oaxaca
01.2010

Skills

  • Core HR Skills
  • HR Systems: Workday, ServiceNow, SAP (familiarity), HCM
  • HR Processes: Employee lifecycle, HR documentation, Shared Services operations
  • Compliance and HR Administration
  • Data Analytics, Data Visualization, SQL, Tableau, R
  • Agile mindset, Certified ScrumMaster

Certification

Google Data Analytics Professional Certificate – Google / Coursera

Timeline

Human Resources Analyst

PPG
05.2019 - 11.2022

English Teacher (ESL)

Various Schools
02.2012 - 04.2019

B.S. - Foreign Languages (English Teaching)

Autonomous University “Benito Juárez” of Oaxaca

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Iris Evelyn Michaca MoralesHR Data Analyst