Summary
Work History
Education
Skills
Interests
Timeline
Generic

Irma Quintana

Chef

Summary

I am skilled in providing exceptional customer service and dedicated to maintaining safety and sanitation standards. I am great under pressure, demonstrating my ability to handle challenging situations with ease. Being organized and dependable, I successfully manage multiple priorities positively. Always willing to take on added responsibilities to meet team goals. I would love to find a position that offers professional challenges and an environment to help stimulate self-growth. I also want to build strong connections while learning from my fellows to advance to a higher level of education.

Work History

Crew Member

Crystal Thompson
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.

Crew Member/BOH Trainer

Chipotle
08.2023 - 11.2023
  • Took orders, prepared meals, and collected payments.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Brewed coffee and tea and changed out drink station syrups.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Worked well with teammates and accepted coaching from management team.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted other team members to achieve goals.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Worked front counter, grill and other areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.

Education

No Degree - Culinary Arts

Augustine Escoffier School of Culinary Arts
Austin , Texas
05.2001 -

GED -

Cochise College
Sierra Vista, Arizona
05.2001 -

Skills

Food and beverage preparation

Multitasking and Organization

Dishwashing

Staff Development

Payment Transactions

Reliability

Customer Service

Excellent Communication

Critical Thinking

Safety

Health Code Compliance

Food Handler Certification

Food Handler Certification

Interests

Traveling

Learning about diffrent cuisines

Timeline

Crew Member/BOH Trainer

Chipotle
08.2023 - 11.2023

No Degree - Culinary Arts

Augustine Escoffier School of Culinary Arts
05.2001 -

GED -

Cochise College
05.2001 -

Crew Member

Crystal Thompson

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Irma QuintanaChef