Isaac Zapien Murillo
Sr. IT Engineer Leader
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Adept at driving results through effective leadership and fostering a positive work environment.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Sr. Technical Staff Project Manager - Delivery
Wizeline
09.2024 - 03.2025
- Directed end-to-end delivery of cloud-native and digital solutions for Fortune 500 clients, achieving 100% on-time delivery and exceeding client expectations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
Professional Development
Silicon Valley
04.2024 - 08.2024
- Company Overview: Startup Consulting & Advisory - Provided strategic consulting for early-stage startups, advising on Agile transformation, product development, and go-to-market strategies.
- Assisted startups in implementing Agile, Scrum, and SAFe methodologies, improving project execution and product roadmaps.
- Advised teams on Kubernetes orchestration, CI/CD best practices, and cloud infrastructure optimization for scalable deployments.
- Earned/refreshed certifications in Project Management, Product Management, Kubernetes, and DevOps, staying ahead of industry trends.
- Engaged with San Francisco's tech ecosystem, connecting with investors, founders, and tech leaders to exchange insights on emerging innovations.
- Startup Consulting & Advisory - Provided strategic consulting for early-stage startups, advising on Agile transformation, product development, and go-to-market strategies.
Sr. Product Engineering Manager - Infrastructure Solutions Group
Lenovo
11.2020 - 03.2024
- Directed cross-regional TPM and SRE teams delivering Lenovo ThinkAgile & ThinkSystem for large-scale customers, reducing downtime by 30% and 95%+ KPI adherence.
- Led digital transformation initiative, modernizing legacy systems and embracing new technologies to drive operational excellence.
- Recruited, placed, and oversaw project staff for optimal project results.
- Fostered a culture of innovation and continuous improvement by encouraging the sharing of ideas, leading to increased creativity and problem-solving capabilities within the team.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
Sr. Software Engineering Manager - R&D Validation
Intel Corporation
09.2019 - 11.2020
- Directed software and infrastructure programs for Intel CPU/FW/SoC tools using SAFe and DevOps, ensuring 100% release target compliance.
- Oversaw budget planning and resource allocation for software engineering projects, ensuring optimal utilization of resources without compromising on quality or timeline goals.
- Optimized software development processes by implementing Agile methodologies, leading to improved project efficiency.
- Cultivated partnerships between engineering, product and UX personnel to create holistically designed final products.
- Fostered a culture of learning within the team, encouraging continuous skill development through training programs and industry conferences.
- Mentored junior developers and promoted professional growth within the team, resulting in increased productivity levels.
Sr. Information Technology Manager - Engineering Computing
Intel Corporation
09.2012 - 06.2019
- Built and directed a high-performing IT SRE team across Latin America, achieving 100% SLA compliance and enhancing IT service efficiency.
- Worked cross-functionally with hardware, infrastructure, and service teams to build reliable cloud solutions.
- Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
- Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
- Directed and partnered with internal IT stakeholders to implement Agile best practices, driving 100% adoption across IT, R&D, and manufacturing teams.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
Sr. Hardware Engineer - R&D Validation
Intel Corporation
10.2005 - 05.2012
- Led validation and debugging efforts, achieving 100% execution of x86 and IA64 systems validation, enhancing product stability.
- Managed product roadmap validation, ensuring 100% go/no-go release accuracy by aligning with the Product Life Cycle.
- Established robust quality assurance processes to minimize defect rates in manufactured products while ensuring customer satisfaction.
- Drove continuous improvement initiatives by identifying opportunities for optimization within the hardware development process.
- Built relationships across validation and platform teams to ensure readiness for release milestones.
Education
MBA - Business Administration and Management, General
ITESO Universidad Jesuita De Guadalajara
Guadalajara, Jalisco, Mexico 05.2018 - 01.2021
Bachelor of Science - Computer Science
Universidad De Guadalajara
Guadalajara, Jalisco, Mexico 05.1998 - 01.2002
Skills
- Cloud infrastructure management
- Technology integration expertise
- Product lifecycle oversight
- Cloud Development
- Leadership in board activities
- Software Solution Architecture
- Technical team leadership
- Diversity initiatives
- Cross-functional team management
- Talent development
Certification
How to Research and Write Using Generative AI Tools, Linkedin, 01/01/25
Honors And Awards
IT Manager Excellence Award, Intel Corporation, The Manager Excellence Award recognizes outstanding people managers who role model and demonstrate exceptional management and leadership qualities while showcasing business results that add value to Intel. It's the highest honor a manager can receive within IT.
Timeline
Sr. Technical Staff Project Manager - Delivery
Wizeline
09.2024 - 03.2025
Professional Development
Silicon Valley
04.2024 - 08.2024
Sr. Product Engineering Manager - Infrastructure Solutions Group
Lenovo
11.2020 - 03.2024
Sr. Software Engineering Manager - R&D Validation
Intel Corporation
09.2019 - 11.2020
MBA - Business Administration and Management, General
ITESO Universidad Jesuita De Guadalajara
05.2018 - 01.2021
Sr. Information Technology Manager - Engineering Computing
Intel Corporation
09.2012 - 06.2019
Sr. Hardware Engineer - R&D Validation
Intel Corporation
10.2005 - 05.2012
Bachelor of Science - Computer Science
Universidad De Guadalajara
05.1998 - 01.2002
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