Summary
Overview
Work History
Education
Skills
Languages
Timeline
Software
Generic

Isabella Maldonado Mejia

Aguascalientes,AGU

Summary

Dynamic Executive Assistant with a proven track record at Smart Home Realty, excelling in calendar management and office efficiency. Recognized for meticulous attention to detail and strong problem-solving skills, I streamlined workflows and enhanced communication across departments, significantly improving operational effectiveness. Committed to delivering exceptional administrative support and fostering collaboration.

Overview

4
4
years of professional experience

Work History

Executive Assistant

Smart Home Realty
07.2023 - 04.2025
  • Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
  • Prepared comprehensive reports and presentations, ensuring accuracy and timely delivery to stakeholders.
  • Streamlined office procedures, enhancing workflow efficiency and reducing administrative bottlenecks.
  • Coordinated internal communications, fostering collaboration among team members across departments.
  • Maintained confidential files and records with utmost attention to detail and data protection protocols.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Answered high volume of phone calls and email inquiries.

Maintenance Coordinator

SIG Property Management
06.2022 - 06.2023
  • Coordinated routine maintenance schedules and prioritized work orders for optimal facility operations.
  • Assisted in tracking inventory levels of maintenance supplies and tools to ensure efficient workflow.
  • Supported troubleshooting efforts by identifying issues and documenting repair procedures for reference.
  • Collaborated with vendors to schedule service calls and maintain strong supplier relationships.


Call Representative

Teleperformance
04.2021 - 04.2022
  • Responded to customer inquiries, providing accurate information and resolving issues efficiently.
  • Managed high call volumes while maintaining professional communication standards.
  • Utilized CRM software to document interactions and track customer feedback effectively.
  • Collaborated with team members to improve service delivery and streamline processes.
  • Identified trends in customer feedback, contributing to improved service strategies.

Education

Bachelor - Marketing

Cuauhtemoc University
Aguascalientes
03-2024

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Schedule & calendar planning
  • Meticulous attention to detail
  • Customer service
  • Calendar management

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Timeline

Executive Assistant

Smart Home Realty
07.2023 - 04.2025

Maintenance Coordinator

SIG Property Management
06.2022 - 06.2023

Call Representative

Teleperformance
04.2021 - 04.2022

Bachelor - Marketing

Cuauhtemoc University

Software

AppFolio (Property Management)

Google Workspace (Gmail, Calendar, Sheets, Docs)

Basic Customer Relationship Management (CRM) platforms such as HubSpot and Zoho

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Isabella Maldonado Mejia