Isabelle Welti
Toronto
Summary
Accomplished professional with a diverse background in kitchen supervision at York University Student Centre, legal assistance, and management at Wicked Tattoo & Piercing Inc. Expert in document management, office administration, and staff leadership, achieving significant improvements in operational efficiency and customer satisfaction. Demonstrates exceptional proficiency in Microsoft Office and Clio Legal Software, alongside a proven track record of fostering collaborative and results-driven work environments.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Kitchen Supervisor
York University Student Centre
Toronto
10.2022 - Current
- Directed kitchen staff operations in preparing, cooking, and presenting dishes.
- Maintained high levels of sanitation by enforcing food safety guidelines.
- Controlled and monitored costs by overseeing inventory, maintaining stock levels, and optimizing efficiency.
- Monitored temperatures of prepared food and cold-storage areas.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Resolved employee conflicts professionally to foster a positive work environment.
Legal Assistant
Peak Law Group LLP
Pitt Meadows
05.2024 - 08.2024
- Performed same duties from previous employment upon returning to Peak Law Group for the summer.
Legal Assistant
Peak Law LLP
Pitt Meadows
08.2021 - 08.2022
- Assumed the role of Legal Assistant at Peak Law LLP, handling Personal Estate Planning, focusing on the preparation, examination, and submission of estate planning paperwork.
- Conducted initial client interviews and gathered necessary information, ensuring compliance with estate planning laws.
- Strengthened expertise in the legal field through assisting in complex estate matters, enhancing my knowledge of probate and trust procedures.
- Maintained client confidentiality in all matters.
- Scanned physical documents into electronic format for storage in a secure database system.
- Provided administrative support by managing calendars, scheduling appointments, organizing files, preparing correspondence, filing court documents, generating invoices, obtaining necessary signatures, and maintaining client care management.
Manager
Wicked Tattoo & Piercing Inc
Maple Ridge
08.2018 - 08.2021
- Managed daily operations to ensure efficient workflow among all staff members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led a team of artists and support staff, promoting excellence and collaboration.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Developed and implemented strategies to increase customer satisfaction and loyalty
Education
Bachelor of Arts - History with a Focus in Law, English and Philosophy
University of Toronto
true06-2026
High School Diploma -
Thomas Haney Secondary School
British Columbia06-2022
Skills
- Proofreading documents
- Document management and reparation
- Office administration
- Calendar management
- Legal/Court processes
- Proficient in Microsoft Office
- Clio Legal Software
- Resource allocation
- Clear communication
- Customer service
- Staff management
- Food production management
- Inventory controls
- Kitchen equipment operation and maintenance
- Cost control
- Schedule development
- Operations management
Hobbies and Interests
- Literature
- Travel
- Writing
- Photography
Affiliations
- Volunteer at UofT's community radio station CIUT.FM
- Active member and Mentor within the UofT Pre-Law Society
- Currently the Vice President of Membership Integrity, as well as Vice President of Internal Recruitment for Uoft Panhellenic
- Mentor with the Munk School of Public Policy working on the Global Ideas Institute
Accomplishments
- Successfully completed high school a year and a half early, completing school in January of 2022, and graduating in June of 2022
- Graduated high school with honors, achieving a 98% average upon graduation
Certification
- Microsoft Office Specialist Certification
- Accessability for Ontarian's with Disability Certification
- Ontario Food Handler's Course
- Clio Academy Training
References
References available upon request.
Work Preference
Work Type
InternshipFull TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
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