Ismael Mardueño García
Venustiano Carranza, Mexico City
Summary
Exceed expectations, consolidate an effective commercial pilot career, team work aligned with security, policies and standards of the company.
My personal objective is to continue with a high professional performance with quality of life and stability.
Overview
25
25
years of professional experience
Work History
Copiloto Becario
Volaris Airlines
05.2022 - Current
- Increased flight safety by consistently performing thorough Flight Standards Department and addressing potential issues.
- Demonstrated exceptional teamwork abilities through collaboration with fellow Pilots and Flight Standards Department, and other aviation professionals.
- Reviewed aeronautical charts and used navigational instruments and maintained strong knowledge of government and company regulations.
AIRPORT MANAGER
Volaris Airlines
03.2020 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
IN-FLIGHT SERVICES MANAGER
ABC Aerolineas SA de CV (INTERJET AIRLINES)
11.2016 - 12.2019
- Responsible for the design and supply of food, drinks and entertainment on board
- The Regions of North America (Canada and the United States), Mexican Republic, Cuba and the Caribbean, as well as Central America (Colombia, Costa Rica, Ecuador and Peru)
- Contract negotiation and commercial relationship with the different input suppliers and services
- Currently leader of the implementation project of sales on board
AIRPORT SERVICES AND OPERATIONS MANAGER
AEROVIAS DE MEXICO SA DE CV (AEROMEXICO AIRLINES)
07.2009 - 09.2016
- Legal representative of the company responsible for the services and operations of the Aeromexico Group in Cd. Juarez, Chihuahua
- Attention to passengers, employees and crews of Aeromexico
- Business administration, relationship with authorities, Airport administration and suppliers
- Air Regulations legal framework
- Administration of the Ticket Office of Airport direct sales and the VIP Room 'Salon Premier'
- More than ten years of experience in Commercial Air Operations
Education
Piloto Aviador Comercial Ala Fija
PRAAT ESCUELA DE VUELO
Ciudad De México, México09.2023
AIRPORT ADMINISTRATION DEGREE - High School Administration
ESCUELA DE AVIACION MEXICO
Ciudad De México01.1994
Skills
- Commercial Pilot
- Operations Coordination
- Air Safety & Security
- CRM / CFIT / ALAR / AEROMEDICO
- SMS / MERPEL / AVSEC
- Public Relations
- Internal Audit
- Process Administration
- Leadership
- Management and Team Motivation
- Personnel Administration
- Logistics Transportation and Distribution Services on Board
- In-Flight Customer Experience
Languages
SPANISH
ENGLISH
References
- Cap. Ismael Cruz Roman, Manager Flight Standards, VOLARIS AIRLINES, +1 52 55 52616400
- Lic. Francisco Arias, Director of Customer Experience, INTERJET ARILINES, +1 52 55 18179020
- Lic. Luis Angel Casarín, Deputy Director of Airports, GRUPO AEROMEXICO, +1 52 55 41425185
Timeline
Copiloto Becario
Volaris Airlines
05.2022 - Current
AIRPORT MANAGER
Volaris Airlines
03.2020 - 04.2022
IN-FLIGHT SERVICES MANAGER
ABC Aerolineas SA de CV (INTERJET AIRLINES)
11.2016 - 12.2019
AIRPORT SERVICES AND OPERATIONS MANAGER
AEROVIAS DE MEXICO SA DE CV (AEROMEXICO AIRLINES)
07.2009 - 09.2016
Piloto Aviador Comercial Ala Fija
PRAAT ESCUELA DE VUELO
AIRPORT ADMINISTRATION DEGREE - High School Administration
ESCUELA DE AVIACION MEXICO
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