Office 365
Israel De Jesus Ruiz Luvian
Cloud Systems Administrator
Roma Sur,CMX
Summary
Dynamic Cloud Systems Administrator at Grupo Salinas with expertise in patch management and server upgrades. Achieved remarkable system uptime through proactive monitoring and automation, enhancing operational efficiency. Strong problem-solving abilities and excellent communication skills fostered collaboration across teams, driving successful cloud migrations and optimizing resource utilization.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Cloud Systems Administrator
Grupo Salinas
12.2018 - Current
- Performed software installations and upgrades to Linux or Windows operating systems.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
- Configured and tested Windows Server operating systems with roles features.
- Integrated and updated software products to boost system compatibility.
- Improved system performance by implementing server upgrades and hardware replacements.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
- Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
- Maintained strong working relationships with cross-functional teams, collaborating on joint initiatives that supported organizational goals.
- Proactively identified areas for improvement in the IT infrastructure, recommending appropriate technology solutions to boost productivity and performance levels.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Supported remote workforce needs by configuring secure VPN connections enabling them to access critical resources from any location.
- Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
- Implemented internet and intranet applications on multiple platforms.
- Reduced downtime during migrations by conducting thorough planning and testing processes.
- Optimized resource utilization with virtualization technologies for cost-effective infrastructure management.
- Boosted network efficiency, upgrading network components and optimizing configurations.
- Reduced system vulnerabilities, conducting thorough security audits and updates.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Diagnosed and executed resolution for network and server issues.
- Evaluated software products to determine compatibility with existing systems.
- Researched and recommended new technologies and strategies for improving system performance.
- Implemented and maintained virtual private networks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Attended meetings to deliver status reports to key stakeholders.
- Mentored employees and offered constructive feedback for performance improvement.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Facilitated seamless migration of company data to cloud-based storage solutions, ensuring flexibility and scalability.
- Spearheaded adoption of virtualization technology, significantly improving resource utilization and scalability.
Cloud Operation Engineer
Itera Process
04.2017 - 07.2017
- Developed custom scripts for automating repetitive tasks, improving team productivity and reducing human error.
- Implemented robust backup strategies to minimize data loss risk in case of system failure or accidental deletion incidents.
- Provided timely technical support to users experiencing issues with cloud-based applications or infrastructure components.
- Streamlined operational workflows for incident management, contributing to faster resolution times and increased overall efficiency.
- Coordinated with vendors to troubleshoot complex infrastructure issues, escalating problems as necessary to ensure timely resolution and mitigate potential impact on service levels.
- Collaborated with cross-functional teams to ensure seamless integration of cloud services into existing architecture.
- Contributed to budget planning efforts by analyzing resource usage trends and recommending cost-effective solutions for scaling up or down resources as needed.
- Participated in on-call rotations as required, providing after-hours support to ensure system stability and swift resolution of critical incidents.
- Used metrics to monitor application and infrastructure performance.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Understood client needs and objectives by conducting proactive customer and data analysis.
Cloud Engineer
XSN Group
05.2015 - 03.2017
- Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before they escalated.
- Evaluated new cloud technologies and recommended solutions that aligned with organizational goals and objectives.
- Collaborated closely with cross-functional teams during major incident response efforts, ensuring timely resolution of critical issues affecting business operations.
- Optimized system performance for increased scalability and reliability through regular maintenance and updates.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
- Enhanced cloud infrastructure efficiency by implementing advanced automation techniques and tools.
- Provided technical support to internal stakeholders, diagnosing and resolving complex issues related to the organization''s cloud environment.
- Developed custom scripts for automating routine tasks, increasing team productivity and reducing manual errors.
- Optimized cloud resource utilization, conducting thorough audits and implementing recommendations.
- Enhanced operational resilience, conducting regular reviews and updates of disaster recovery plans.
- Designed and executed effective cloud backup strategies, safeguarding critical data against loss.
- Ensured high availability and scalability of cloud services, leading complex migrations to cloud environments.
- Achieved remarkable system uptime, meticulously monitoring and maintaining cloud infrastructure.
- Enhanced customer satisfaction by delivering tailored cloud solutions that met unique business needs.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Used metrics to monitor application and infrastructure performance.
- Understood client needs and objectives by conducting proactive customer and data analysis.
Education
Master of Science - Cyber Security
Universidad Internacional De La Rioja
CDMX 05.2001 -
Skills
Patch management
Server management
Backup solutions
Network administration
Configuration management
Program installations
Network protocols
Operating system deployment
Capacity planning
Software installation
Organizational leadership
Scripting languages
System monitoring
Windows administration
System upgrades
Technical support
Microsoft Office Suite
Server hardware
Data security
PC diagnostics
Performance analysis
Performance tuning
Virtualization technologies
Group policy management
Linux administration
Troubleshooting and diagnosis
Server and system administration
Firewall configuration
Cloud management
VPN configurations
End point configurations
Self motivation
Task prioritization
Attention to detail
Active listening
Cisco CCNA certification
Teamwork
Problem-solving abilities
IP addressing and subnetting
Multitasking
Excellent communication
Multitasking Abilities
Decision-making
Technical troubleshooting
Time management abilities
Adaptability and flexibility
Verbal and written communication
Firewall management
System updates
Problem-solving aptitude
Team building
Software
Red Hat
Windows
Fortigate
Certification
Linux Professional Institute
Timeline
Cloud Systems Administrator
Grupo Salinas
12.2018 - Current
Linux Professional Institute
07-2017
Cisco CCNA Routing and Switching
07-2017
Cloud Operation Engineer
Itera Process
04.2017 - 07.2017
Cloud Engineer
XSN Group
05.2015 - 03.2017
Master of Science - Cyber Security
Universidad Internacional De La Rioja
05.2001 -