Itary Jacqueline Lopez Ramirez
Guanajuato
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
SALES AGENT/ Remote
Gent Solar
01.2023 - 10.2023
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings,
- Increased sales revenue by consistently meeting and exceeding sales targets.
SUPPLY CHAIN ANALYST
Jackman company
06.2022 - 12.2022
- Collaborated with teams to improve overall customer experience within the company.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization, one of this ones it was customer service 24 hours 7 days per week. Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
PATRIMONIAL ADVISOR
Profuturo afore
01.2020 - 05.2022
- Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
- Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.
- Assisted in the development of training materials for new advisors, improving overall team performance.
RECRUITMENT CONSULTANT
Procter & Gamble
06.2021 - 12.2021
- The goal for the company was expanded the company''s talent pool to 2,000 more in six months and I did it by actively sourcing candidates through networking events, job boards, and social media platforms.
- Streamlined the interview process for efficiency, resulting in faster hiring decisions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
Education
Industrial engineering -
Universidad Virtual Del Estado De Guanajuato
Guanajuato City, Guanajuato, Mexico05.2022
Skills
- Call Control
- Problem-solving
- Proposal Development
- Sales Strategies
- Strategy Development
- Strong communication
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
SALES AGENT/ Remote
Gent Solar
01.2023 - 10.2023
SUPPLY CHAIN ANALYST
Jackman company
06.2022 - 12.2022
RECRUITMENT CONSULTANT
Procter & Gamble
06.2021 - 12.2021
PATRIMONIAL ADVISOR
Profuturo afore
01.2020 - 05.2022
Industrial engineering -
Universidad Virtual Del Estado De Guanajuato
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