Entrepreneurship, Science Communication, Program Development
Itzayana Vega Germes
Bachelor’s Degree In Neuroscience
Mexico City
Summary
Dynamic IT Support Specialist with a proven track record at REALGATE, enhancing system performance and ensuring data security. Skilled in operating system support and remote assistance, I excel in strategic IT planning and effective communication, driving successful technology rollouts and supporting organizational growth.
In addition, I consistently demonstrate strong initiative and contribute innovative ideas to improve and strengthen any area of work.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Information Technology Support Specialist
REALGATE
10.2025 - 03.2026
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Ensured data security by monitoring systems for potential threats and implementing appropriate countermeasures.
- Provided essential support during major technology rollouts, ensuring smooth transitions with minimal disruption to endusers.
- Assisted in developing strategic plans for IT infrastructure growth based on projected company expansion.
Chief Fashion Officer
Itzayana Summer Fashion
01.2024 - 06.2025
Developed marketing strategies to increase sales and proposed design ideas aligned with current trends. Designed product packaging and led the creative direction for the footwear brand. Managed the company’s social media platforms and oversaw the budget for marketing campaigns.
Education
No Degree - Finance
Instituto Tecnológico De Monterrey
Mexico City, Mexico 05.2001 -
No Degree - Social And Computational Neuroscience
Centro De Ciencias De La Complejidad
Mexico City, Mexico 05.2001 -
No Degree - Health Sciences, Neuroscience
Universidad Nacional Autónoma De México
Mexico City, Mexico 05.2001 -
No Degree - Professional Internship in Neuroengineering
Instituto Nacional De Rehabilitación Luis Guillermo Ibarra I
Mexico City, Mexico 05.2001 -
No Degree - Cognitive Neuroscience
Grupo Sinapsis
Mexico City, Mexico 05.2001 -
Skills
Operating system support
Remote support
IT asset management
Help desk support
Interests
Timeline
Information Technology Support Specialist
REALGATE
10.2025 - 03.2026
Chief Fashion Officer
Itzayana Summer Fashion
01.2024 - 06.2025
No Degree - Finance
Instituto Tecnológico De Monterrey
05.2001 -
No Degree - Social And Computational Neuroscience
Centro De Ciencias De La Complejidad
05.2001 -
No Degree - Health Sciences, Neuroscience
Universidad Nacional Autónoma De México
05.2001 -
No Degree - Professional Internship in Neuroengineering
Instituto Nacional De Rehabilitación Luis Guillermo Ibarra I
05.2001 -
No Degree - Cognitive Neuroscience
Grupo Sinapsis
05.2001 -