Itzel Camarena
Ciudad Acuña, Coahuila
Overview
4
4
years of professional experience
Work History
Teller/Supervisor
IBC Bank
06.2024 - Current
- Process financial transactions including deposits, withdrawals, and transfers.
- Promote financial products such as insurance, loans, and investments.
- Collaborated with management to establish branch goals, developing strategies to achieve them.
- Trained and mentored new tellers on customer service excellence and cash handling protocols.
- Supervised daily operations of teller line, ensuring compliance with bank policies and procedures.
- Resolved customer inquiries and issues promptly, enhancing overall client satisfaction levels.
Cashier and Customer Service Representative
Ross Dress for Less
01.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Supported sales floor operations and merchandise organization.
- Managed returns and assisted in resolving customer issues.
- Seasonal (2022 – 2023)
Education
Bachelor´s Degree - Business Administration And Accounting
Angelo State University
San Angelo, Tx05-2024
Associate of Arts - General Studies
Southwest Texas Junior College
Del Rio, Tx05-2022
Skills
- Bilingual: English – Spanish (Fluent)
- Certified in Microsoft Excel
- Proficient
- Multitasking abilities
- Fast learner with high adaptability in new work environments
- Creative problem-solving skills
- Staff training and development
- Leadership and task delegation
Timeline
Teller/Supervisor
IBC Bank
06.2024 - Current
Cashier and Customer Service Representative
Ross Dress for Less
01.2022 - 12.2023
Bachelor´s Degree - Business Administration And Accounting
Angelo State University
Associate of Arts - General Studies
Southwest Texas Junior College