Itzel Cardenas
El Paso, Texas
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dollar Tree
El Paso, Texas
09.2020 - Current
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
Bachelor of Arts - Studio Arts
UNIVERSITY OF TEXAS AT EL PASO
EL PASO, TEXAS12-2024
High School Diploma -
MONTWOOD HIGH SCHOOL
EL PASO, TEXAS06-2018
Skills
- Task Delegation
- Employee Scheduling
- Employee Performance Evaluations
- Graphic and Media Design
- Staff Supervision
- Orientating and training
- Product and service knowledge
- Staff Training and Development
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Assistant Manager
Dollar Tree
09.2020 - Current
Bachelor of Arts - Studio Arts
UNIVERSITY OF TEXAS AT EL PASO
High School Diploma -
MONTWOOD HIGH SCHOOL
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