Summary
Overview
Work History
Education
Skills
Timeline
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Laura Elena Salazar De La Rosa

Pearland, Texas

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Overview

22
22
years of professional experience

Work History

Housekeeping Supervisor

Candlewood Suites Hotel
09.2018 - 11.2023
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Receptionist Administrator

Christus Muguerza
04.2002 - 05.2012


  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.

Education

High School Diploma -

Centro De Estudios Universitario
Monterrey, Nuevo León, Mexico
05.2001 -

Skills

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Timeline

Housekeeping Supervisor

Candlewood Suites Hotel
09.2018 - 11.2023

Receptionist Administrator

Christus Muguerza
04.2002 - 05.2012

High School Diploma -

Centro De Estudios Universitario
05.2001 -

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Laura Elena Salazar De La Rosa