Itzel Juárez Galván
Querétaro
Summary
Enthusiastic individual experienced in analyzing issues o and finding effective solutions. Proven track record in enhancing operational efficiency and safety at Microsoft, leveraging skills in troubleshooting and preventive maintenance. Excelled in project management and fostering teamwork, significantly improving system reliability. Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SR CRITICAL ENVIRONMENT TECHNICIAN
Microsoft
09.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new hires on standard operating procedures, ensuring consistency across the team as onboarding buddy
- Tested components and systems to evaluate performance and identify concerns.
- Maintained compliance with regulatory standards and safety requirements.
- Manage download, adapting and doing Peer Review of electrical, mechanical, fire system, administrative, fuel system and controls procedures for technology’ site using manuals, drawings and other procedures’ site as reference.
- Visit sites under construction to report suspicious situation which can affect or be a risk/hazard to future operation.
- Trainings lessons (theory and practice) by manufacturer equipment to get knowledge about technology equipment, sequence of operation and its integrations with other systems.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
DCEO EOT
AWS
07.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Give support maintenance vendors,
- Take trainings lessons to know company compliance and technology, adapt a few procedure site
- Visit sites under construction to report suspicious situation which can affect or be a risk/hazard to future operation
IBX ENGINEER FACILITIES IV
Equinix
10.2021 - 04.2023
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Performed preventative maintenance to keep tools and equipment functional.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Routed and integrated technical and electrical components for projects.
- Developed planning criteria for integrating and enabling new technologies.
- Collaborated with other departments to facilitate successful project completion.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Provide Support to electrical equipment, supervise them and carry out their corresponding maintenance according to schedule.
- Manage procedures and their application of HSE according to Mexican regulations and internal policies on site.
- Manage BCM, BMS and DCIM in electrical equipment: connect by Modbus.
- Install gateways and sensors, configure gateway and RPP, give maintenance to servers and sensor batteries.
MATHEMATICS TEACHER
LYCEE FRANCO MEXICAIN
08.2018 - 08.2020
- Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
- Prepared and implemented lesson plans covering required course topics.
- Provided meaningful math instruction to improve math skills of children.
- Established a positive learning environment by enforcing consistent discipline and using dynamic and effective classroom management techniques.
- Use of software as: Geogebra, Scratch/Algobox and Excel.
- Use handcrafts as 3D mask, plans in time and space, do bottle of peace and calculate percentage of foodstuff to get a better understanding of topic.
- Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Cultivated relationships with parents for complete support network.
QUALITY TRAINEE
Safran Landing Systems
06.2015 - 09.2017
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Supported continuous improvement efforts by suggesting process changes that led to better overall product quality.
- Collaborated with cross-functional teams in problem-solving exercises focused on improving overall production processes.
- Developed a strong understanding of company-specific procedures and policies related to product quality assurance.
- Manage storage of documents (RAM), international and regional norms, audits, control letter and Nonconformities.
- Created and manage some standard of process, procedures and methods.
- Validated new programs, maintenance and new products (FAI).
- Creation of visual inspection and documental inspection, measurement of pieces in production.
- Participated in training sessions to enhance knowledge of industry standards and best practices for maintaining product quality.
- Conducted root cause analysis investigations to identify the source of any defects or non-conformances discovered during inspections using quality tools as KAIZEN, 8D’s, KPI’s, etc.
METHODS TRAINEE
Safran Landing Systems
09.2014 - 05.2015
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Solve Non quality conformities in design with KAIZEN, 8D´S, etc.
- Secure production (Ramp up) and delivery of pieces.
- Optimize productions times.
- Secure pieces functions of pieces by Non-destructive test.
Education
Bachelor of Professional Studies - LPRO Maintenance Des Systemes Pluritechniques
Université Le Mans
Le Mans, France09.2017
Associate of Science - Brevet Technicien Supérieur IPM.
Académie De Paris
Mexico City, Mexico09.2016
Skills
- Attention to Detail
- Works Well Under Pressure
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Work Planning and Prioritization
- Safety Equipment
- Operation Monitoring
- Issue Analysis
- Project Management
Certification
- ISO 9001: 2015, 14001: 2015, 45001: 2018, Be cert - Certification in internal audit of ISO 9001: 2015, 14001: 2015, 45001: 2018
- ISO 27001: 2013, Be cert- Certification in interpretation of ISO 27001:2013
- ISO 9001: 2015, 14001: 2015, 45001: 2018, Be Cert - Certification in interpretation of
Languages
French
Advanced (C1)
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Timeline
SR CRITICAL ENVIRONMENT TECHNICIAN
Microsoft
09.2023 - Current
DCEO EOT
AWS
07.2023 - 08.2023
IBX ENGINEER FACILITIES IV
Equinix
10.2021 - 04.2023
MATHEMATICS TEACHER
LYCEE FRANCO MEXICAIN
08.2018 - 08.2020
QUALITY TRAINEE
Safran Landing Systems
06.2015 - 09.2017
METHODS TRAINEE
Safran Landing Systems
09.2014 - 05.2015
Bachelor of Professional Studies - LPRO Maintenance Des Systemes Pluritechniques
Université Le Mans
Associate of Science - Brevet Technicien Supérieur IPM.
Académie De Paris
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