Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan De Hoyos

Nuevo Laredo

Summary

Highly driven solution focused professional offering excellent operation management, and strengthening key customer relationships to leverage services and productivity. Self-motivated team player with business intelligence who has a proven track record as a dynamic company representative and leader. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

12
12
years of professional experience

Work History

Operations Manager

EBT Logistics
Nuevo Laredo
02.2018 - Current
  • Overseeing daily operations of the company, ensuring quality control, developing strategies, and leading teams to achieve organizational goals.
  • Analyzing our KPI on a basis.
  • Assuring that our tractors reach our daily goals.
  • Reducing empty mileage.
  • Assuring compliance with our OTD/OTP above 97%.
  • Analyze routes.
  • Analyze fuel efficiency.
  • Foreseeing our monthly forecast.
  • Reduce hidden costs for future projects.
  • Monitor progress and expenses on a monthly basis.
  • Assuring that all our loads are pre-planned according to our goal method.
  • Assuring our drivers' availability to be always above 90%.
  • Analyze our idle and dwell hours with Sales on how we can improve it.
  • Business plan.
  • Budget goals.
  • Monthly meeting with Sales and Finance to ensure our four companies are generating profit for the company.

PLANNER/DISPATCHER/ SAFETY/CUSTOMER SERVICE/HR

EBT Logistics
Nuevo Laredo
01.2018 - 01.2021
  • Identified potential problems and created solutions to mitigate risks associated with projects.
  • Reviewed existing policies, procedures, and regulations to ensure compliance with organizational objectives.
  • Monitored project progress and adjusted plans as needed to meet goals on time and within budget.
  • Conducted research on new methods of planning and implementation techniques.
  • Coordinated meetings between teams, departments to discuss project updates, status.
  • Managed timelines for completion of tasks assigned by upper management.
  • Drafted presentations highlighting key points related to project performance.
  • Led brainstorming sessions with cross-functional teams to generate ideas for improving existing systems and processes.

Terminal Supervisor

Rich Logistics
Laredo
03.2013 - 03.2018
  • Verifying achievement of set goals by driver managers each month.
  • Ensured daily target achievement for tractor operations.
  • Maintain high standards of cleanliness and efficiency in dock operations.
  • Developed staff schedules.
  • Minimized instances of delayed shipments.
  • Maximized overall performance in monthly utility reporting.
  • Recruit drivers and office staff.
  • Oversaw equipment management.

Driver Manager

Rich Logistics
Laredo
01.2013 - 01.2018
  • Coordinated driver assignments for trucks.
  • Ensured drivers consistently achieved weekly mileage goals.
  • Consistently upheld perfect on-time delivery rate.
  • Optimized work processes to cut down inactivity periods.

Senior Account Manager (Lear)

Rich Logistics
Laredo
01.2013 - 01.2018
  • Sustained a flawless OTD/OTP record.
  • Verified that each load was correctly inputted into our database.
  • Conducted daily communication to ensure customer needs met.
  • Updated company and client portals to reflect accurate dispatch times.
  • Coordinated regularly with Mexican carrier to ensure exceptional customer service.
  • Coordinated staffing engagements for different logistics providers.
  • Generated frequent performance summaries.

Education

Laredo Community College
Laredo, TX
01.2012

High school diploma -

JBS Alexander High School
01.2010

Skills

  • Responsible
  • Leader
  • Analytical
  • Creativity
  • Empathy
  • Delegate
  • Efficient Problem Resolution
  • Multitask
  • Manage High-Pressure Situations
  • Secure
  • Supportive Team Participant
  • McLeod Software
  • Aljex
  • OmniTracs
  • SLAM
  • Ryder LMS
  • Samsara
  • Censacar
  • Microsoft
  • Microsip
  • Bluejay
  • SAP

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Operations Manager

EBT Logistics
02.2018 - Current

PLANNER/DISPATCHER/ SAFETY/CUSTOMER SERVICE/HR

EBT Logistics
01.2018 - 01.2021

Terminal Supervisor

Rich Logistics
03.2013 - 03.2018

Driver Manager

Rich Logistics
01.2013 - 01.2018

Senior Account Manager (Lear)

Rich Logistics
01.2013 - 01.2018

Laredo Community College

High school diploma -

JBS Alexander High School
Ivan De Hoyos