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Ivan Garcia
Chef; Business Administration
Monterrey
Summary
Proven cashier with a track record of enhancing customer satisfaction at Municipio De Garcia, adept in cash handling and fostering customer service excellence. Demonstrated ability to maintain accurate cash drawers, achieving high accuracy levels in transactions. Skilled in payment processing and known for exceptional work ethic, reliability, and punctuality, contributing to efficient operations and positive customer interactions. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
Municipio De Garcia
01.2020 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
MBA - Business Administration
Universidad Del Valle De Mexico
Monterrey, Nuevo León, Mexico 05.2024 - Current
International Degree in Gastronomy - Hospitality
Universidad Del Valle De Mexico
Monterrey, Nuevo León, Mexico 08.2019 - 07.2024
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Cash Register Operation
Payment Collection
Time management skills
Customer service excellence
Patience and Empathy
Work Ethic and Integrity
Reliability and punctuality
Software
Word
Excel
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
MBA - Business Administration
Universidad Del Valle De Mexico
05.2024 - Current
Cashier
Municipio De Garcia
01.2020 - Current
International Degree in Gastronomy - Hospitality
Universidad Del Valle De Mexico
08.2019 - 07.2024
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