JIRA , Confluence
Ivan Rodríguez
IT Project Manager
Zapopan,JAL
Summary
Talented IT PM offering 15 years of experience and top-notch abilities in organizing workflows, solving complex problems , people management and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams driving people towards corporative goals, hardware and software projects.
Overview
1
1
Language
3
3
Certifications
6
6
years of post-secondary education
24
24
years of professional experience
Work History
Project Manager
Amdocs
Zapopan, Jalisco
11.2018 - Current
- Agile, waterfall and blended software projects developed and initiated, including cost, schedule, risk and performance management
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Drove team success through shared vision and recognition of quality performance.
- Adhered to industry practices, company standards and safety protocols in all work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Project & People Manager
Mobica Inc
Zapopan, Jalisco
01.2016 - 07.2018
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Managed 3 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Maintained up-to-date knowledge and information about technology and plant management best practices.
- Addressed personnel issues and scheduling conflicts promptly.
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
- Boosted productivity by 25% through direction, preparation and implementation of training programs and initiatives.
- Worked as effective team member while contributing to local and regional HR projects.
- Enhanced team workflows and employee job satisfaction by coordinating communication between assignations and employees.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Monitored and handled all employee issues, including performance, promotions paths, salary revision.
Project Engineer & People Manager
First cash Inc
Zapopan, Jalisco
03.2004 - 11.2014
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Demonstrated advanced knowledge of large-scale global enterprise network operations and security.
- Liaised with cabling infrastructure vendors and domestic and international ISPs.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Delivered onsite technical support for 100 employees.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Designed and evaluated WAN and LAN connectivity technologies.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Conducted monthly inventories of raw materials and components.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Directed key personnel in correct production techniques to achieve required quality.
Project & Telecomm Engineer
TELEFONICA
mexico city, DF
02.2003 - 01.2004
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Participated in development meetings for high-value customers and business operations updates.
- Participated in all phases of system development life cycle, from requirements analysis through system implementation.
- Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
- Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.
- Analyzed and interpreted complex data from multiple sources.
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
Pre-sales Engineer / Project Engineer
ALCATEL-LUCENT
mexico city, DF
07.1998 - 02.2003
- France/Mexico City) Design of technological solutions in telecommunications and development of projects in networks and telecommunications for public and private sectors.
- Managed technical integration, systems engineering program management, customer support and program management.
- Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Collaborated with bid project team to assemble proposals.
- Liaised with suppliers and third-party service vendors to maintain accurate, up-to-date pricing list for sourced components.
- Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.
Project Assistant
ISKRATEL TELEKOM
Kranj, Slovenia
01.1995 - 02.1998
- Produced highly accurate internal and external letters and memoranda.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Performed work according to project schedules and established quality standards.
- Adhered to established schedules by facilitating work quality and timely delivery.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
- Provided assistance with preparation of project-related reports, manuscripts, and presentations
Education
Bachelor Degree - Electronic
Instituto Tecnologico En Queretaro
Queretaro 08.1989 - 12.1994
Especialization - Operations Management
Universidad Panamericana
Zapopan 01.2012 - 12.2012
Skills
Communication
Software
TRELLO
MS Project
Certification
SaFe 4.0
Timeline
SaFe 4.0
08-2019
Project Manager
Amdocs
11.2018 - Current
Project & People Manager
Mobica Inc
01.2016 - 07.2018
SCM
06-2014
Especialization - Operations Management
Universidad Panamericana
01.2012 - 12.2012
PMP - Project Management Professional
11-2011
Project Engineer & People Manager
First cash Inc
03.2004 - 11.2014
Project & Telecomm Engineer
TELEFONICA
02.2003 - 01.2004
Pre-sales Engineer / Project Engineer
ALCATEL-LUCENT
07.1998 - 02.2003
Project Assistant
ISKRATEL TELEKOM
01.1995 - 02.1998
Bachelor Degree - Electronic
Instituto Tecnologico En Queretaro
08.1989 - 12.1994
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