Ivan Mendoza
Tecate
Summary
Proven Quality Representative at Team Quality Services, adept in ISO standards and corrective action implementation, I excel in fostering customer relations and enhancing product quality. My background in problem-solving and team collaboration has driven significant improvements in efficiency and compliance. Fluent bilingualism and a knack for relationship building are my hallmarks, ensuring excellence in every project undertaken.
Overview
1
1
year of professional experience
Work History
Quality Representative
Team Quality Services
02.2024 - Current
- Coordinated corrective action implementation efforts across departments, ensuring timely completion of tasks aimed at preventing recurrence of issues.
- Served as liaison between customers and internal teams, addressing concerns promptly and professionally.
- Improved product quality by implementing strict inspection procedures and identifying areas for improvement.
- Performed risk assessments for potential hazards related to material handling practices that could impact final deliverable''s integrity upon receipt from suppliers around the globe.
- Ensured compliance to industry standards, conducting regular audits and maintaining documentation.
- Enhanced overall efficiency with thorough root cause analysis and implementing corrective actions.
Helper
SoCal Truck Accessories & Equipment
06.2023 - 08.2023
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
Education
Bachelor of Engineering - Mechanical Engineering
TecNM - Instituto Tecnológico De Tijuana
Tijuana, Baja California, Mexico06.2026
Skills
- ISO standards knowledge
- Corrective Action Implementation
- Customer Service
- Problem-solving skills
- Team Collaboration
- Decision-Making
- Internal Audits
- Relationship Building
- Quality improvements
- Documentation And Reporting
- Fluent Bilingualism
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Quality Representative
Team Quality Services
02.2024 - Current
Helper
SoCal Truck Accessories & Equipment
06.2023 - 08.2023
Bachelor of Engineering - Mechanical Engineering
TecNM - Instituto Tecnológico De Tijuana
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