I.Savannah Cazares Valtierra
Summary
Dedicated professional with a focus on providing personalized and comfortable dental care. Recently graduated from a dentistry associate program in Baja California and now seeking a position in a San Diego health center. Bilingual in English and Spanish with strong communication skills. Exceptional organizational abilities and attention to detail. Experienced in patient care, dental procedures, and office management. Looking to leverage these skills in a dynamic setting.
Overview
6
6
years of professional experience
Work History
Dental Service
Simply Dental
Mexicali, Baja California
02.2024 - Current
- Provide exceptional assistance to dentists during a wide range of dental procedures, ensuring understanding and compliance
- Communicate post-operative care instructions, ensuring patients comfort and safety
- Prepares and sterilized dental instruments and equipment according to strict infection control
- Collaborate with dental team members to increase dental flow and optimize clinic efficiency
- Managed dental appointments, handled dental insurance claims and maintained detailed patient records using dental software systems
- Inventory dental supplies, ensuring the timely ordering of necessary materials
- Organizing dental materials
- Assisting dental procedures
- Taking Panoramic Dental X ray
- Maintain safe and calm environment
- Greetings patients and creating fun and kind experience
- Explaining dental procedures
- Assisting all kinds of specialists during dental treatment pre and post
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Increased team productivity with effective communication and collaboration strategies.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Confirmed excellent customer service by quickly resolving customer concerns.
Dental Assistant
Dental Clinic
Mexicali, Baja California
11.2022 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Maintained a clean and sterile work environment to prevent cross-contamination and infection
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilize instruments
Retail Sales Associate Cashier
Zara USA
Phoenix, Arizona
01.2021 - 12.2021
- Helped customers complete purchases, locate items, and join reward programs
- Managed returns and exchanges, resolving customer issues promptly and professionally
- Managed efficient cash register operations
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Used in-store system to locate inventory and place special orders for customers
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences
- Processed credit card and debit payments via systems, providing accurate charges and credits
- Operated terminals and cash drawer balancing
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
Receptionist
Dental Clinic
San Luis,
01.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
Education
Dentistry Associate - Dentistry
University Autonoma De Durango
Mexicali, Baja California07.2024
High School Diploma -
Instituto Kino
San Luis Río Colorado, Sonora, Mexico05.2018
Skills
- Patient Education
- Restorative procedures
- Clinical Support
- Patient Services
- Patient Counseling
- Office Management
- Inventory Management
- Customer Service
- Endodontic Procedure Assistance
- Team collaboration abilities
- Dental support
- Multitasking
- Attention to detail
- Call center experience
- Attention to Detail
- Excellent Communication
- Team Collaboration
- Strong Work Ethic
- Technical knowledge
- Tech-Savvy
- Program follow-up and assessment
Personal Information
- Date of Birth: 01/16/00
- Gender: female
Timeline
Dental Service
Simply Dental
02.2024 - Current
Dental Assistant
Dental Clinic
11.2022 - 10.2023
Retail Sales Associate Cashier
Zara USA
01.2021 - 12.2021
Receptionist
Dental Clinic
01.2019 - 12.2019
Dentistry Associate - Dentistry
University Autonoma De Durango
High School Diploma -
Instituto Kino