Iván Sauri Villalón
Electronic And Telecommunications Engineer
Mexico City,MX
Summary
Talented International Sales Director with excellent customer development, customer service and analytics skills coupled with more than 20 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Multi-talented Senior Executive knowledgeable about sales and operations. Successful at stepping into diverse positions and making immediate positive contributions.
Overview
25
25
years of professional experience
Work History
Sales Vice President
MOBILEUM
Mexico City
6 2021 - 03.2024
- Responsible for Latam sales strategy for 'Test&Measurement' business unit, and 'Engagement&Experience' business units
- Responsible for 5 million dollars quota throughout the region.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Streamlined operations to maximize business efficiency and profits.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Account Manager
AGTEL, Asesoria Global En Telecomunicaciones
Mexico City
10.2018 - 08.2022
- Represents several tests and measurement companies in Mexico
- Responsible for direct sales into service providers markets for Spirent and Sigos brands
- With a quota of more than 3 million dollars per year, responsible for account management and evaluation of new disruptive technologies with industry leaders in Mexico and Central America.
- Improved overall team productivity by implementing best practices in organization and time management.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Sales Director
AMODOCS Formerly Pontis
Mexico City
03.2017 - 09.2018
- Responsible for business development with the CXO's level of assigned operations , Peru, Ecuador, Colombia & Panama
- Coordination of efforts and communication within different AMX operations
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Managed and motivated sales team to increase revenue 100% in 18 months.
Key Account Manager
Xura Formerly Acision
Mexico City
02.2014 - 01.2017
- Responsible for leading group of support and presales engineers
- Introduced new hardware products, customization of new features, and migration strategy
- Responsible for America Movil group relationship and direct responsibility for Dominican Republic and Belize.
- Developed strategic account plans for long-term business growth and improved customer satisfaction (30 milion dollars revenue per month for customers)
- Assessed competitor strategies to inform effective countermeasures, protecting market share while pursuing new avenues of growth.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Strengthened client relationships through regular communication and effective problemsolving.
- Developed customized proposals for potential clients, demonstrating company''s products and services values.
- Developed and delivered presentations to key customers to position products and services.
- Built and maintained strong client relationships to drive business growth.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Maintained high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to the development of innovative solutions for clients.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
Sales Director
TEOCO formerly AIRCOM INTERNATIONAL
Mexico City
01.2011 - 02.2014
- Responsible for the sales & support team, budgeting, strategy, and consulting services
- Primary targeted accounts were America Movil, Telefonica, Millicom Group, Orange, and Cable & Wireless.
- Hired, trained and built high-performing team of sales representatives.
- Revitalized sales programs while achieving 200% sales quota.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- 3 million dollar planning and network optimization the first year
Key Account Manager
VIAVI formerly JDSU
Mexico City
01.2005 - 01.2010
- Responsible for all wireless segment and NEM's in the country
- Responsible for performance of a team of engineers
- Responsible for America Movil group with 20 million dollars of target quota.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Account Manager
AXTEL
Mexico City
01.2003 - 01.2005
- Achieve 150% quota in the first year disrupting business model within call centers
- Held the Wholesale Call Center account manager position
- Responsible for selling and integrating voice and data services.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Monitored service after sale and implemented quick and effective problem resolutions.
Account Manager
AGILENT TECHNOLOGIES
Mexico City
01.1998 - 01.2003
- Started as a 'sales staff' for the Communication Solution Group
- Became an Account Manager and focused on OSS systems and testing solutions for the telecom wireless industry.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Diploma - Digital Transformation
MIT
Boston Massachusets 01.2024 - 07.2024
Skills
Team Leadership
Client Relationship Building
Partnerships and Affiliations
Event Networking
Proposal Writing
Complex Problem-Solving
Business Development
Decision-Making
Critical Thinking
Negotiation and Persuasion
Strategic Planning
Team Leadership
Languages
English
Bilingual or Proficient (C2)
Bachelor
Electronics & Telecommunications ITESM
Scuba Diving
SNSI Open Water Scuba Diver Certified
Timeline
Diploma - Digital Transformation
MIT
01.2024 - 07.2024
Account Manager
AGTEL, Asesoria Global En Telecomunicaciones
10.2018 - 08.2022
Sales Director
AMODOCS Formerly Pontis
03.2017 - 09.2018
Key Account Manager
Xura Formerly Acision
02.2014 - 01.2017
Sales Director
TEOCO formerly AIRCOM INTERNATIONAL
01.2011 - 02.2014
Key Account Manager
VIAVI formerly JDSU
01.2005 - 01.2010
Account Manager
AXTEL
01.2003 - 01.2005
Account Manager
AGILENT TECHNOLOGIES
01.1998 - 01.2003
Sales Vice President
MOBILEUM
6 2021 - 03.2024
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