Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jackeline Tapia

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

X-Ray Technician

Hospital Arce Quiñones
01.2023 - 12.2023
  • Enhanced patient comfort by providing clear explanations of imaging procedures.
  • Reduced patient wait times by efficiently managing appointment schedules and prioritizing urgent cases.
  • Maintained high-quality images by performing routine equipment maintenance and troubleshooting issues promptly.
  • Collaborated with radiologists to ensure accurate diagnoses, discussing patient histories, and sharing observations.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.

Intern

GCC Laboratory
10.2023 - 11.2023
  • Enhanced patient experience by providing compassionate and efficient blood draw services.
  • Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
  • Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
  • Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
  • Improved accuracy in identifying veins through extensive practice of palpation techniques on various skin types and ages.
  • Ensured proper patient identification before each procedure, minimizing risk of incorrect blood collection or results reporting.
  • Utilized knowledge of various needle gauges and equipment for successful blood collection from difficult-to-access veins.
  • Provided exceptional customer service while registering patients and verifying information, ultimately streamlining the check-in process.

Pharmacy Technician

Hospital Arce Quiñones
01.2023 - 10.2023
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

Certificate - Phlebotomy

Central Union Adult School -Phlebotomy Technician
El Centro Ca
11.2023

Associate of Arts - X-rays Technician

Instituto Universitario Metropolitano
Mexicali, Baja California, Mexico
01.2021

High School Diploma -

Wilmer Amenia Carter High School
Rialto Ca
06.2018

Skills

  • Sterilization
  • Blood collection techniques
  • Geriatric phlebotomy
  • Empathy and compassion
  • Specimen handling
  • Attention to detail
  • Syringe method
  • Order of draw
  • Time management
  • Butterfly needle technique
  • Blood culture collection
  • Capillary puncture
  • Patient Confidentiality
  • Equipment Maintenance
  • Patient Management
  • Venipuncture
  • Data Entry
  • Specimen Preparation
  • HIPAA
  • Paperwork Processing
  • Patient Support
  • Patient Care
  • Customer Service
  • CPR/AED
  • Phlebotomy Technician (PT)

Certification

  • PT - Phlebotomy Technician
  • CPR AND AED

Languages

Spanish
Advanced (C1)
English
Advanced (C1)

Timeline

Intern

GCC Laboratory
10.2023 - 11.2023

X-Ray Technician

Hospital Arce Quiñones
01.2023 - 12.2023

Pharmacy Technician

Hospital Arce Quiñones
01.2023 - 10.2023

Certificate - Phlebotomy

Central Union Adult School -Phlebotomy Technician

Associate of Arts - X-rays Technician

Instituto Universitario Metropolitano

High School Diploma -

Wilmer Amenia Carter High School

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Jackeline Tapia