Jacob Couch
Tulsa
Summary
I'm a dynamic business professional with a diverse background in business administration and finance. My experience spans from project management, finance management, and client relations, where I have honed skills in transparent communication, effective multitasking, and adaptability within various environments. I am eager to leverage my expertise in a challenging role in a business administration or related field, and foster a career in which my success within a dependable organization correlates directly with my professional growth.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Development Representative
SalesRoads
06.2024 - Current
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Private English Tutor
Self Employed
12.2019 - 06.2024
- Formulated English language lesson plans based on individual/group learning preferences, personal/career goals and interests.
- Specialized in teaching the English language to Spanish speakers I've provided lessons and translation services to clients from Chile, Colombia, Venezuela, Guatemala, Mexico, South Korea and China.
- Gauged and graded students' English fluency levels based on their demonstration of speech and writing, use of grammar and functions, and listening and reading comprehension skills.
- Prepared students for TOEFL/IELTS and other certification testing/exams associated with their occupation or field of study.
- Created customized English learning curriculum for business teams and professionals within the following careers and industries: business education, finance, sales, marketing, retail, tech, travel, public health, public services and photography.
Director of Finance/Project Manager/Installation
Mad Wrapz
07.2021 - 01.2024
- Studied installation diagram and proofs and measured and prepared surfaces to ensure correct placement and alignment of graphics.
- Utilized squeegees, heat guns and cutting instruments for the precise application of vinyl decals, wraps, and lettering to surfaces such as windows, vehicles, walls, and floors.
- Developed detailed project plans, including timelines, budgets and resource allocation.
- Coordinated with installers, install site contacts, and other clients to ensure timely and satisfactory project completion.
- Formulated financial strategies to support the company's goals and objectives.
- Oversaw the preparation of financial statements, taxes, reports and forecasts to provide insight into the company's financial health.
- Maintained financial systems and software to improve efficiency and accuracy.
- Scheduled contractor payouts and client invoices.
Adventure Consultant
Mild to Wild Rafting and Jeep Tours
03.2019 - 10.2019
- Provided information to customers about the adventure tours and excursions offered by our company over the phone or via online Virtual Assistant.
- Assisted customers in formulating vacation itineraries and budgets.
- Booked reservations for adventure tours and excursions.
- Maintained accurate and active records of customer details and financial transactions.
- Communicated with tour guides to confirm outgoing trips and notify them about special requests from guests.
Hotel Front Desk Manager
Strater Hotel
02.2019 - 10.2019
- Set up reservations for hotel accommodation and onsite restaurant over the phone and in person.
- Guided guests through the process of checking in to their hotel rooms, provide all accommodation details, and bellhop luggage.
- Acted as a tour guide for the guests seeking to learn more about the historical Strater Hotel.
- Trained front desk staff in the above-mentioned responsibilities, supervise their activities, and schedule their shifts.
- Coordinated with other departments to ensure smooth hotel operations.
Accountant/Auditor
Plutt/Hanson CPA
01.2017 - 10.2018
- Prepared and submitted Federal and State income tax returns for individual clients in accordance to the US Internal Tax Code.
- Actively consulted clients in person and by phone regarding the specifics of their tax documents/situation/etc.
- Provided consultation on the management of finances, investments, expenses, and sources of income.
- Insured the maximization of tax benefits, returns, and deductions and the minimization of debt and penalties.
- Conducted annual audits on multiple educational and housing authorities through the state of Colorado.
- Attended accounting seminars and courses to maintain up-to-date knowledge on tax code.
Education
Bachelors Degree - International Business, Spanish
- Through my travels, studies and courses I became fluent in Spanish and also attained my minor in Spanish.
- Qualified for Pell Grant.
- Qualified for and maintained Cherokee scholarship by committing to 40 volunteer hours per semester. My volunteer work ranged from tutoring, working at human society, working at community soup kitchen, working as an ambassador for the international study abroad program, and working a retail consignment shop.
- GPA: 3.5
Associates Degree - Accounting
- Qualified for Pell Grant.
- Qualified for and maintained Cherokee scholarship by committing to 40 volunteer hours per semester. My volunteer work ranged from tutoring, working at human society, working at community soup kitchen, working as an ambassador for the international study abroad program, and working a retail consignment shop.
- GPA: 3.5
Skills
Financial reporting and analysis
Tax planning
Organizational skills
Budget planning
Strategic financial planning
Cash flow management
Foreign language proficiency
Intercultural communication
Operations management
Sales presentations
Adaptability and flexibility
Team collaboration
Work flow planning
Resource allocation
Project scope analysis
Certification
CELTA
Timeline
Sales Development Representative - SalesRoads
06.2024 - Current
Director of Finance/Project Manager/Installation - Mad Wrapz
07.2021 - 01.2024
Private English Tutor - Self Employed
12.2019 - 06.2024
Adventure Consultant - Mild to Wild Rafting and Jeep Tours
03.2019 - 10.2019
Hotel Front Desk Manager - Strater Hotel
02.2019 - 10.2019
Accountant/Auditor - Plutt/Hanson CPA
01.2017 - 10.2018
Tulsa Community College - Associates Degree, Accounting
Fort Lewis College - Bachelors Degree, International Business, Spanish