Jacqueline Perez
Laredo Texas
Summary
Customer-focused and dependable professional with five years of experience in retail sales, customer service, inventory management, and product receiving at Metro by T-Mobile. Comfortable using Microsoft Word, Excel, barcode scanning, and company systems. Quick to learn new processes, punctual, and able to collaborate effectively with a team.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Medical Driver
Salute Medical Transportation
Laredo Texas
09.2023 - Current
- Safely transported patients to non-emergency medical appointments
- Assisted riders during wheelchair, walker, and stretcher transfers
- Accurately followed daily delivery routes and schedules.
- Followed dispatch instructions and coordinated route changes
- Communicated with dispatch personnel regarding changes in delivery schedules or customer requests.
- Communicated with patients, families, and facility staff professionally
- Provided courteous and professional customer service to patients, caregivers, and medical staff.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Customer Service, Sales & Inventory
Metro by T-Mobile
01.2018 - 01.2023
- Delivered customer service by addressing product inquiries and resolving service-related issues.
- Facilitated retail sales by showcasing product features and guiding customers to appropriate selections.
- Maintained accurate inventory records and organized merchandise to enhance store presentation.
- Assisted in maintaining accurate inventory by regularly checking stock levels and organizing products. and organized store merchandise.
- Used Microsoft Excel, Word, and company software to support daily store operations.
- Worked with team members to complete daily tasks and support store needs.
Education
High School Diploma -
High School
Skills
- Patient transport records
- Transport scheduling
- GPS route optimization
- Customer service
- Customer relations
- Problem resolution
- Team collaboration
- Patient care assistance
- Microsoft Word and Excel
- Company software and computer systems
- Inventory management
- Inventory data entry
- Retail sales
- Real-time communication
LANGUAGES
Spanish and English
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Medical Driver
Salute Medical Transportation
09.2023 - Current
Customer Service, Sales & Inventory
Metro by T-Mobile
01.2018 - 01.2023
High School Diploma -
High School