Jaime Casas
Vancouver
Summary
Senior Industrial Quality Engineer with more than five years of experience in engineering solutions for manufacturing production lines and a proven ability to improve efficiency and production. With a creative and decisive mindset, especially in project execution, focused on achieving objectives.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
10.2022 - Current
- Cash register handling
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Taught proper procedures and strategies for success to new employees.
- Maintained a clean and orderly checkout area, frequently sanitizing public surfaces.
Senior Quality Engineer
John Deere
05.2021 - 09.2022
- Six Sigma project leader.
- Supported quality team members during corrective action updates.
- Data analysis and KPI follow-up.
- Core tools implementation (PFMA, SPC, PPAP).
- Contributed to root cause analysis to determine core reasons for failures and errors.
- Lean manufacturing tools implementation.
- Facilitated process improvements to successfully decrease errors.
- Internal Auditor.
- Coordinated with quality control staff to complete inspections.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues using 8D's methodology.
- Trained and mentored junior engineers, providing guidance and direction.
- Documented and developed engineering procedures and processes.
Quality Engineer
Siemens
10.2019 - 05.2021
- Quality management for transfer of new production lines
- Contributed to root cause analysis to determine core reason for failures and errors (8D's methodology).
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections
- Internal improvement project implementation
- Responsible for continuous improvement in processes
- Waste reduction project implementation
- Ensure that the products meet the specifications and expectations of the client.
- Ensure that quality objectives are achieve
- Ensure that the operational controls identified for the risks and associated environmental aspects are constantly implemented, maintained and monitored.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, Canada03.2024
Bachelor of Science - Industrial And Administration Engineering
Universidad Autónoma De Nuevo Léon
Monterrey, México06.2019
Skills
- Advance Microsoft Office
- Production Traceability
- Supplier Quality Management
- Lean Kaizen
- Non-Conforming Materials Process
- Financial Analysis
- Six Sigma Methodologies
- Complex Problem-Solving
- Quality Assurance
- Customer Experience Control
- Minitab
- SAP
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Barista Trainer
Starbucks
10.2022 - Current
Senior Quality Engineer
John Deere
05.2021 - 09.2022
Quality Engineer
Siemens
10.2019 - 05.2021
MBA - Business Administration And Management
University Canada West
Bachelor of Science - Industrial And Administration Engineering
Universidad Autónoma De Nuevo Léon
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