No Degree - Information Systems
University of The Incarnate Word
01.2024 - 12.2024
Jaime Gonzalez
San Antonio,TX
Timeline
barber
Self Employed Services
03.2020 - 10.2025
Bus Operator
VIA Metropolitan
10.2019 - 03.2020
Bilingual content moderator
TaskUs
09.2017 - 09.2018
Work Preference
Work Type
Full TimeWork History
barber
Self Employed Services
03.2020 - 10.2025
- Learned proper sanitation and hygiene practices to maintain a safe barbershop environment.
- Observed experienced barbers to gain knowledge of haircutting techniques and styles.
- Engaged with clients to understand their grooming preferences and provide recommendations.
- Practiced customer service skills to enhance client satisfaction during appointments.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
Bus Operator
VIA Metropolitan
10.2019 - 03.2020
- Operated buses safely, adhering to traffic laws and regulations.
- Monitored passenger behavior to ensure safety and comfort during transit.
- Conducted routine vehicle inspections, identifying maintenance needs proactively.
- Assisted passengers with disabilities, providing necessary support for boarding and disembarking.
Bilingual content moderator
TaskUs
09.2017 - 09.2018
- Reviewed and assessed user-generated content for compliance with community guidelines and policies.
- Identified and escalated inappropriate content to ensure safety and adherence to platform standards.
- Collaborated with cross-functional teams to refine content moderation processes and improve efficiency.
- Mentored junior moderators on best practices in content evaluation and dispute resolution techniques.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Education
No Degree - Information Systems
University of The Incarnate Word
San Antonio 01.2024 - 12.2024
Skills
Quick learner
Team collaboration
Customer safety
Business management
Advanced communication skills
Cleaning and sanitation
Equipment maintenance
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)