Jaime Jimenez Ramos

Computer Engineer

Ecatepec De Morelos

Summary

I prioritize safety and value efficiency. I function well alone or in a team in a fast-paced environment. I consider myself a detail-oriented team player with strong organizational skills and the ability to handle multiple tasks or projects simultaneously with a good degree of precision.
I am a person that you can always trust, I believe that something that characterizes me wherever I go is my attitude towards everything and that I adapt and learn very easily.

Overview

year of professional experience

Certifications

Language

Work History

Operator and Monitor NOC 1

Tautenet Internacional

12.2022 - Current

Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Investigated processing errors and malfunctions, resolving issues
Supported management in achieving strategic objectives related to productivity, control, quality assurance, compliance with regulatory requirements (27001)
Prepared reports and technical documentation of day-to-day production processes.
Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
User control depending on the alerts received from the DLP, working with AD
Evaluation, operation and analysis of 1st Level Support information.
Experience in extracting information for the preparation of internal and/or external reports (-Health status of network assets, incidents, etc)
Experience in customer service.

Education

Computer Engineer - TI Security

UNAM Fes Aragon

Av. Rancho Seco 6, Impulsora Popular Avicola, 5713

05.2001 -

Skills

Teamwork and Collaboration

Certification

Soc by tryhackme

Timeline