Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Jaime Alberto Jimenez Bernal

Jaime Alberto Jimenez Bernal

Sr SCM Customer Service
Aguascalientes

Summary

Profesionist developed in high level education with experience in Supply Chain areas, focused in a sense of urgency for customer satisfaction and decision making skills in order to solve operational concerns.
As professional objectives, an active searcher for new learning, experiences and knowledge.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Sr SCM Customer Service

Marelli Global Business Services
Aguascalientes
01.2022 - Current

SCM Overseas Material Planner

Nissan Motor Corporation
Aguascalientes
01.2020 - 12.2021

• Overseas parts planning, more than 30,000 service parts with demand.
• Inventory control and forecasting.
• Ordering for VORs Nissan and Inifniti customers (urgent orders).
• Analysis on over demanded parts, stock out, running change, etc.
• Relationship with Japan supplier for delivery shcedule plan.
• Visibility of material deliveries (ETA) with areas related to customer service.
• KPIs tracking (Fill Rate, Back Order parts, VORs)
• Follow-up with PPE for running chains, R3, alternatives of imported parts
• Improvement activities though Kaizen concept
• Coordination and supervision for destruction of obsolete and scrap parts.

SCM Customer Service Specialist

Nissan Motor Corporation
Aguascalientes
07.2017 - 01.2020

• Service parts export.
• Air and land shipment documentation.
• Customer service.
• Track orders for VOR / STPs (urgent orders).
• KPIs tracking (Shipping performance, Forecast Accuracy, Fill Rate).
• Review of over demands and special campaigns with customer.
• Order Tracking in warehouse.

Education

MBA - Supply Chain Management

Universidad Panamericana
Aguascalientes, Mex
10.2019 - 02.2021

BBA - Business And Management

Universidad Politécnica De Aguascalientes
Aguascalientes, Mex
09.2013 - 04.2017

Skills

Decision Making

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Software

SAP

Microsoft Office

CLICK (Parts Planning)

Timeline

Sr SCM Customer Service

Marelli Global Business Services
01.2022 - Current

SCM Overseas Material Planner

Nissan Motor Corporation
01.2020 - 12.2021

MBA - Supply Chain Management

Universidad Panamericana
10.2019 - 02.2021

SCM Customer Service Specialist

Nissan Motor Corporation
07.2017 - 01.2020

BBA - Business And Management

Universidad Politécnica De Aguascalientes
09.2013 - 04.2017
Jaime Alberto Jimenez BernalSr SCM Customer Service