Hi, I’m
Jair Itzae Jofre Gonzalez
Mexico
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
9
years of professional experience
1
Certification
Work History
COPASA
General Laborer
04.2018 - Current
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Operated forklift to load and unload materials and equipment on trucks.
- Carefully cut PVC and steel according to specifications, which in turn reduced wasteful spending.
- Led steel welding initiatives and completed sheet metal projects accurately.
- Delivered auction vehicles driven for long periods of time
- Delivered big public buses
SITEL
Customer Support Agent
01.2018 - 03.2018
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Motorola Solutions
Dispatch Assistant
04.2017 - 12.2017
Job overview
- Communicated with personnel to coordinate timely delivery of tools and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
ZEBRA Technologies
Tech Support
04.2016 - 04.2017
Job overview
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware, devices, and software to set up work stations for employees.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to telephone, email and in-person inquiries regarding [Item] operation, use and repair.
MUBISA
General Helper
04.2014 - 04.2016
Job overview
- Kept work areas clean and organized.
- Arrived for work at scheduled time, properly dressed and ready to contribute.
- Loaded, unloaded and identified merchandise from trucks (warehouse)
- Assisted equipment operators in alignment, movement and adjustment of equipment and materials. (lift vehicle) gas and electric powered.
Education
ICESTReynosa Mexico
Bachelor of Science from Physiotherapy And Rehabilitation
05.2023
University Overview
- Completed Coursework: Government Facility Practice, (2022-2023) (Internship)
- Professional Development Studies, Osteopathy course (Chiropractor adjustments), (2022-2023)
Sharyland High SchoolMission Texas, United States Of America
High School Diploma
05.2013
Skills
- Quality Control
- Laser Marking
- Physical Labor
- Pallet Arrangement
- Safety Protocols
- Active Learning
- Installation and Finishing
- Heavy Labor
- Plumbing
- General Tool Knowledge
- Power Washer
- Door Installation
- Organization
- General Housekeeping
- Item Transport
- Debris and Trash Removal
- Physical Strength and Stamina
- Demolition and Destruction
- Welding
- Forklift Certification
- Troubleshooting
Certification
Cambridge Certificate TKT module (learning and teaching english)
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
General Laborer
COPASA
04.2018 - Current
Customer Support Agent
SITEL
01.2018 - 03.2018
Dispatch Assistant
Motorola Solutions
04.2017 - 12.2017
Tech Support
ZEBRA Technologies
04.2016 - 04.2017
General Helper
MUBISA
04.2014 - 04.2016
ICEST
Bachelor of Science from Physiotherapy And Rehabilitation
Sharyland High School
High School Diploma
Similar Profiles
Esteve Blasco RibellesEsteve Blasco Ribelles
Project Manager at COPASA INCProject Manager at COPASA INC
Jonatan ZaldivarJonatan Zaldivar
Operations Director Contract Logistics at GEODISOperations Director Contract Logistics at GEODIS
DEREK LEONARDO TERRAZAS CARODEREK LEONARDO TERRAZAS CARO
Full Stack Developer at Sistema EnkelFull Stack Developer at Sistema Enkel